翠鸟湾度假村

There was a red flashing light in the main bedroom that continued during the night and was so bright it lit up the room and the fan was so noisy. Could not sleep much for 3 nights spoke to reception and nothing was done. Staff were un helpful during the stay. They wernt friendly tried to talk and ask questions about different things and they wernt interested in giving answers. Food was very adverage at 2 restaurants and pricy.

Great location, some minor updating but overall a great experience

So peaceful and serene!

All the resort staff we met were friendly, keen to help and knowledgeable. The resort Rangers were exceptional, we attended 5 guided walks and talks about K'gari's plants and animals and geology. Each Ranger was extremely knowledgeable about their subject matter, and communicated in a clear and engaging style with a wide range of people who attended the activities However, the general condition of the resort was less than expected, and bordered on being "tired". Money needs to be spent of improving the resort centre and the rooms in our opinion The on-site food outlets were expensive for the quality offered, while the "village" shop price gauged by 30%+ compared to shops on the mainland

Kingfisher Resort offered most things, we were disappointed that one of the pools was closed. One of the restaurants (Sand Bar and Bistro) was also closed. This left limited options for meal times. Staff were turning people away from the main Sand and Wood restaurant and advising people to go to Dune instead. This was despite only four tables being occupied! Not good when you have only just arrived.

Bad customers service , bar , reception not relialible not profesional don’t know how fix problems or make clients happy

Very comfortable and spacious family villa, requested air conditioning and loved how cool.the summer nights were with this feature. The customer service on check in was extremely good, the power had gone out but it was still easy and the lady serving was very friendly. The only thing that was disappointing was there were ants in our villa and we didn't realise so they managed to get into my sons birthday cake, when I asked a staff member at reception if there were any options to try and replace it with something, even just a muffin or anything? and still sing happy birthday she just said no, she didn't even ask the kitchen or anything.

Stay was very good. It’s like a big centerparcs. Prices are a bit high but beaches are never ending

The 2 bedroom spa villa was well equipped with plenty of space for the family. Comfy beds and very clean.

Had a beautiful holiday and we would do it again in a heartbeat...❣️❣️💔

It was a nice getaway from the city and on days when you didn’t want to adventure the facilities at the resort were good.

Great place to stay staff were fantastic

Resort suffers a little from age. Single flush toilets and foot lighting which comes on well before sunset are examples. Could do with an independent eco audit!

Nice and quiet

Limited options on the island to move around the island and see it. Only beauty spots tour which is expensive.

It’s a beautiful place to visit, the room was very nice and quiet

Great place to reset and disconnect! Staff were lovely and activities were fun :)

Got awful food poisoning from the sand bar on the first night of our stay.

Three days is too short! Clean and tidy facilities, however my room smelt damp and even with aircon on this could not be rectified. Highly recommend the Island Day Spa for a massage, the 4WD “Beauty Spots” tour, drinks and cheese / prawn platter down at the Sunset Bar and Dune Restaurant was delicious. If you book Accommodation via Wotif, be sure to arrange ferry passage and transfers prior, as well as buffet breakfast.

Villa very clean and great location