Mantra Nelson Bay

When I made the booking, it is a two bedrooms room. However, the design of this room is strange. It has one big door and has two doors on left and right. It just like a two separate rooms. My kids are small and cannot accept this room type. However, I get upgrade for my room type and live in a house that is great. When you make the booking, please take care for this since I think this cannot be upgrade in the peak season. Please note that the hotel just has 30 mins free wifi that is very strange.

Everything is going fine during our hotel stay. Stunning view with good room facilities. Walking distance to town centre. Really convenient.

床不舒服

公寓式酒店，因为达到的较晚，摸黑赶到那里前台已经没有人了，费劲的打听了半天，才在门口的保险箱里摸出钥匙。房间在一楼，没有空调，关门睡觉屋里一股味儿。靠着码头还算近。酒店出门一转弯有个white lady的店，吓一跳。。。

Great location – walking distance to town/Golf Club. Good condition, two bedroom two bathroom self-contained unit with pool views and easy parking. Only thing I didn’t like - in the past other people had fed the lorikeets which meant when we were trying to have some sundowners on the balcony we were being bothered by the birds.

Rooms clean , missing plugs in bathrooms, Staff very helpful.pool cold.

Nice location walking distance to shops and the beach. Great amenities, comfortable mattress and quiet rooms.

Booked a Pool View room, but was allocated a room in the further most corner of the resort. You could see the pool in the distance so technically a "pool view" however this drew a very long bow considering the picture provided by WOTIF indicated an adjacent building "overlooking the pool. I get that WOITF does not allocate the rooms, howver dont get me to pay more for less. Better communication between booking agent & venue required as customer certainly feel betrayed. Would be hisitant again using WOTIF at this resort.

good place to stay , right in the town ,close to amenities and walking distance to whole. great access and parking .

Very close to the shopping centre. Extremely clean and easy to manage unit.

I found a couple of things that were a downer for me. The lounge was way too soft that I had trouble getting off it. I needed to move the single chair closer to help. Also getting in and out of the shower was a problem. The bath was higher than the floor which could be dangerous. I put this same review for them so hopefully they will fix this problem. I don't recommend this property because of these 2 issues. Especially if you are a large person which I am.

Good

Very clean nice pool sauna ,nice people in reception

Good accomodation but poor hot water in apartment. Staff did not seem to respond to this except to tell us to wait until it reheated .

Nice big apartment but the ensuite let it down as the tiles need a good clean and my bed wasn’t comfortable. Dishwasher didn’t work left everything dirty on a normal wash. Rest of apartment was good

Good accommodation with reasonable price

Staff were friendly and a nice clean spot

Close to shopping and dining places.

We would have liked a nicer reception! The entrance to our part of the building was really wet for quite some time after the rain had stopped with no sign up. Needed to be mopped. The apartment was very nice and we booked there as it was close to the shops and clubs and not far from the water.

Perfect location. Room exceeded expectations and communication was great.