Mantra Towers of Chevron Surfers Paradise

Great location and good facilities

Fantastic stay. From moment we checked in, Abbey at reception was wonderful, so pleasant and very helpful. Room was so spacious as we booked 2 bedrooms but got 3 due to availability. Room had everything we needed. Brilliant location. Fantastic facilities. Will definitely stay again.

The hotel had everything we wanted plus more! But there was a really bad smell the whole week in the most of the elevator’s and lobby, which also made it way into our room! Had to go buy a plug in smelly thing to try stop the smell.

Family friendly, great rooms and amenities, we will be back.

The room had many faults. One major fault was the balcony door in the main bedroom not closing properly. This allowed noise to enter at night and made it difficult to get a good night sleep. The bathroom and toilets are in need of an urgent update. Two of the 4 lifts in tower 3 were out of order for our entire stay and the smell of garbage from the garbage chute was unbearable on level 20. We’ve stayed here many times over the years but unfortunately this may be the last. Being a Mantra owned hotel I would expect much more from them but I think Chevron has had its day due to poor / lack of maintenance.

The carpets didn't really feel clean. The instant coffee was good, but we wished there was an other option to prepare ourselves a morning coffee. The main front desk answered all our questions. The apartment did have what we needed as advertised.

Good location amazing pool and amazing view, 2 elevators not working the entire 5 days we stayed which made it a nightmare from the 36th floor, and no housekeeping the entire time which was crazy considering the cost of staying there you had to take your own recycling out and get towels from reception.

The reception staff were helpful but the 2 bedroom apt had a some faults. The range hood was hard to pull out, the Aircon was stuck on a 4 hour timer so we had to keep turning it back on at night (reported but not fixed) the toilet seat and towel rail was broken (reported and fixed) the Foxtel never worked for the 9 days and the phone to call reception did not work. Took a lot of ringing around to find a number for reception. The location was very good, the outdoor and indoor pool areas were very good and very clean. Staff were helpful.

Really enjoyed my stay however, was confusing at times to navigate from one tower to another.

The property condition is good. But the check-in instruction is not clear.

I have been coming here for the past 12 years and my family and I love the pools. The lagoon is amazing and unique and the indoor people is gorgeous as well. The outdoor spa has not worked the past few times but the indoor one still works well. The apartments are nice but some of the ones we have stayed in could do with a refresh. Other than that, would definitely recommend as it is also reasonably priced if you find the right deal.

Very tired and rooms need some TLC. Great location though and a Coles at bottom of building

Great stay, a bit old in areas but everything functional and easy access to everything. Great pool

It was centrally located with shops right below and came with parking and the benefit of a short walk to the beach. However it was hard to be lcoate a free a designated parking spot. The elevators in tower 2 smelt bad and our room was not clean though the housekeeping staff left a note they did. The other towers and the swimming pools levels were clean. We passed on the feedback to the front desk who promised to look into it but I doubt anything would change.

Great hotel and location for 3 friends on holiday. Our room had 2 bedrooms and ample space to chat/mingle. The lagoon pool was excellent for my heavily pregnant body. Plus we were close to attractions and restaurants

The air-conditioning was not working and had to stay in this heat weather without air-condition and what they offered is to downgrade our stay to provide a property with air-condition in addition to the poor condition of the property

So easy to get to everything from the apartment. The pool area is amazing. Apartment is well laid out and in good condition. Would stay again in a heartbeat

Nice view and the shopping

Rooms are dated. Old fittings and furnishings. Toilets kept leaking. Hallways had a bad smell. Too many people in the complex.

Everything was ok except for check - in, where we had to walk around for 2 hours in the heat waiting to check - in. I also think the pics shown of the rooms to sell the deals, should be of the actual room I'm paying for,and not what I think I'm going to get. I wasn't too impressed with our room, as I thought I was getting what I had seen in the pic,but we made it work,only 1 tv and poor furniture.