鹦鹉螺海滨温泉别墅

Great location, stunning beachfront views and a nice pool and beautiful ocean deck area. The onsite, (but independent), Thai restaurant was EXCELLENT! Unfortunately that’s all the positives, it’s clear that the private owners of the individual resort studios care more about profits than guest experience. Our unit for family of 5 was clean and tidy, for $360 a night it was though well below our expectations, (only 1 of 2 aircons worked, dryer was faulty, not enough place settings for 5, damaged furniture, bbq gas near empty), fittings, fixtures and furniture would have been “on trend” in the late 90’s but should have been renovated many, many years ago. Same goes for all of the resort really, the spa is archaic, gym is beyond terrible and generally it’s well past worn out, (only photo I took ~ outdoor furniture summed it up really =tired & broken). Signs up throughout our studio warning of “you’ll be charged if you don’t x,y&z. Don’t bother with contacting reception as it’s mostly closed. We made it a great stay as you do with a family but we’ll be spending our money elsewhere in the future,

The location was perfect but there were no staff. Our AC was not working for the bedroom inside and some of us couldn’t sleep whole night. I wish there were more staff as we couldn’t meet anyone even if we stayed for 2 days.

Always great to stay here. Villas are a little older but nice and big for families. Having kitchen and laundry helps as well. Pools and spas are great. Played some tennis and took morning or afternoon walks on the beach. Very relaxing.

Great

Properties showing its age in numerous parts. I didn’t like the lack of check in info or check out info. And in 2024 to have no wifi access in my room at a resort was very disappointing. Room was very clean and bed was very comfy. Shower head needs replacing as that was awful which detracts from the overall experience.

Room was good but the bathroom needs major renovations. The shower rose desperately needs replacing as only about half the holes let water out

We did not have any contact from phone calls, email, whilst we only got that the reception was out and “we will return your call” later. We arrived on the Friday around 3 PM and no one was at reception. If they told us that they had no staff, we would know. Unfortunately we would not return. The times we have had stayed there was always one level and this time we were on 2nd level with 17 steps which was not shown when we booked.

Plenty of sign with petty reminders. No mention of no internet TV

This place is amazing all the facility’s you need and want staff are amazing IAN is an absolute legend I would recommend staying here to everyone I know

the grounds and location are excellent - right on the beach. rooms are spacious and clean but tired looking. security door was broken. bathroom is old and needs a reno. no wifi in the room and internet connectivity was low. older style tv (no smart tv). gym equipment is limited and rusted or faulty. spa out of order! gardens are gorgeous.

Needed extra blankets as we bought one. Kitchen plates glasses etc not clean even though it says a surcharge for not cleaning. Basic tv and channels for a resort. Old decor but priced accordingly. Would stay again.

Room was freshly painted and clean and tidy. Large comfortable bed large bathroom. External patio and courtyard were disapointing. Gardens were in poor maintenance. Restaurant was small, but meals were OK.

Property was fine albeit a bit dated. Staff were pleasant and helpful, and the pool area was lovely. Our only complaint was there was no wifi as advertised. On raising this with the staff, we were told that not all units have modems and it depended on which one you were allocated. We found this very misleading.

The lack of a BBQ at the villa was disappointing. Was told by reception “oh yeah, we don’t do that anymore .. “ Would be good if the ads and listings reflected this as being a family staying for a week, it was a big reason we picked that room and resort in general. The pool whilst a really nice size and warm, could do with a good clean !

Good value but the resort is very tired and could do with an uplift. Eg. The pools are open until 10pm, but one of them doesn’t have lighting, so can’t be used. There is only one restaurant (Thai) on site and there are no shops/restaurants within easy walking distance. Our 2 bedroom apartment only had airconditioning in one room (1 bedroom) which meant the other bedroom was incredibly hot. Although we had 2 bathrooms, only one had decent pressure for showering. There was a private beach, but it’s not patrolled and quite rough, so we couldn’t use. Good points were that the apartment was very spacious and had a kitchen. In hindsight we should have bought supplies for cooking. There was a laundry and a nice lawned courtyard. We had undercover parking next to our apartment which made unpacking the car easy. Our kids thought the 3 pools were great. Although there were tennis courts, we had forgotten to pack balls and there’s no shop on site, so we couldn’t use it which was a shame. Probably a good place to go with a big group- just remember to take what you need in terms of food and drink!

We had a relaxing time at nautilus! Room was good for what we needed and the pools were a great hit with our young kids. My only disappointment would be the gym as it was old and not maintained well. The kitchen could have used some more basic items like dishwashing liquid for the duration of our stay or extra rubbish bags. Overall very happy and would stay again.

Very nice location with excellent pools and easy access to beach. Apartment could do with a good clean, bathroom exhausts and ceiling covered in dust, but generally the rest was of a good standard

Quite private close to the beach Great place to unwind

I didn’t know where the pools were located, just given a key, didn’t know there was a restaurant until I read the sign out the front, had no idea where it was situated. The cutlery draws had crumbs in there, there were no tissues available and the room was dull. Wouldn’t recommend it to anyone as it was disappointing.

Quiet location close to the beach