The property is very well positioned to everything. The property is a bit down at heel now. On arrival to our ground-floor apartment asa family of four we discovered the right side of our exterior courtyard was ‘dug up’ for extensive plumbing works, with exposed pipe work, holes, mud puddles, a pile of rubble totally detracting from the aesthetic and presenting safety issues. The courtyard also was unswept and had a fallen branch in it. We were not informed of this in advance in any booking or confirmation information. When I politely complained, the Manager persistently declined to accept there was any issue at all and effectively said our concern was illegitimate because previous clients had said nothing and because we were going to use the courtyard anyway. She did not get it (or refused to accept any responsibility for the services sold). I asked for a reduced tariff but then had to spend my own time seeking this from Wotif/Expedia. While the apartment was generally suitable, the bathroom tap leaked, and various other things needed fixing. Below par for what should be expected for the price and basic services. Lack care for the customer.