諾富特布里斯班機場

Room is small but as expected, for our family of 4 of us just stay there for a couple of hours to get some sleep before our early morning flight. We pre-booked a transfer to airport and I told the staff that we will fly to HK via Sydney, but the driver was told by hotel to took us to international airport, and turns out we should be in domestic airport. We finally spent 30 mins more on getting to the right airport. This was a hiccup. Other than that the hotel is good, we didn't get our complimentary breakfast though. There is a big Outlet which is just few steps away and so we enjoyed a bit of shopping before we come back home.

Hotel整體上都不錯，靠近outlet及商場，只嫌房間比想像中少但乾淨，床褥太軟，對於某部份人仕不適合，廁所牆身及燈光都是白色，感覺像在醫院洗澡，價錢稍貴！

Comfortable and convenient for an early morning flight. Great staff, friendly and helpful.

Bedside light not working, no one available to fix it. Complimentary breakfast offered when we asked for compensation. When paying over $300 per night expect things to be working. Asked for receipt, they were unable to print one, was advised that it would be emailed, still not received 4 days later. Room was quite small, no shower cap or other basic toiletries that you would expect when paying so much.

quick and convenient for us to get to International airport vias your shuttle

Clean rooms and friendly staff. Great breakfast with all you would be looking for. Only upgrade I would like is USB-charging in the rooms so you don't need adapters if you are a traveller.

This was a very well equipped and clean hotel. It was perfect for a short stay before an early flight.

Dejligt. Nemt til lufthavnen og lige overfor det store center. Godt med lidt afspredelse

The welcome we received at check in was really friendly and helpful. The room was probably the cleanest I've ever stayed in and th bed was very comfortable. We got a taxi to and from the hotel with ease also and went for food nearby.

It was fine. There was not very much to do near the hotel. They received a poor score because i scheduled a shuttle to the airport (a service provided by the hotel) and it was booked for the incorrect time, despite the person scheduling it reading back the correct time. When I checked out, there were no more spaces available at the time I needed. I ended up having to call a taxi and pay 4 times more to get to the airport on time. The hotel did not offer any discounts and I specifically had to request they cancel the fee for the incorrect shuttle.

My wife and I stayed overnight between flying in from NZ and going up to the Sunshine Coast. A tidy, modern hotel – close-ish to the airport (not walking distance – but there is a free bus that runs from both International and Domestic airport that takes you almost to the door). I probably wouldn't choose to holiday here – just because of the location – the nearest train station into the CBD is a bus or uber ride away. So, the location relative to the CBD is not great, but is handy to airport without actually being at the airport – but the hotel for what we wanted was fine.

Great venue for a conference

We were expecting to have a very late check and unfortunately I ended up booking for the next day so had to pay again for a room. In future I will find a way to cover this problem.

K

Convenient for airport but the shuttle to the airport is not free which was a surprise as every other airport hotel I have stayed in has provided this as complimentary.

Nice stay, comfortable, lots of shopping options and restaurants.

Hotel viellot et besoin d’être rénové

The property charged an absolute premium for one night. We arrived and had to unpack our own luggage from the car, find a trolley and take it to our room ourselves. I don't mind doing it but not for $380 for one night. They then had the audacity to charge me, a guest, for parking. I would have gone elsewhere had i known. Absolutely nothing extra, not even s travel toothbrush in the room for $405. Ridiculously overpriced for an average hotel and next to no service. Next time i’ll AirBNB. Never again. Really disappointed.

Great hotel for getting to and from the airport and cruise terminal. Professional service and support from reception staff.

The property being close to shopping eatery options and the wonderful staff will always see me choosing to stay at this Novotel.