Novotel Melbourne Central

客房乾淨、飯店位置極佳👍

Pros: location/friendly staffs Cons: limited choices of breakfast-We stayed 7 nights but they remained the same dishes without any change. slow response-I reported broken lights two times but never received feedback until check out low water pressure in the shower: Temperature was too hot or too cold. It’s difficult to adjust right temperature. Once temperatures were good, water pressure became too low.

I stayed in 34F room for 3 days. The room was good, clean and enough space for 1 person. The TV was allowed to contect to your phone. Breakfast was great that I enjoyed it. The only thing can be complianed is- the water pressure was crazy low. That caused a lot of problem to wash my hair.

酒店附近很多食店，逛街很方便，全部都是5-10分鐘就可以到達。

The location is very convenient. Service is good.

Novotel is a big brand so they really keep a certain level of the quality. It is mediocre but the location is good.

Overall it’s is a nice hotel. Easy to find and the room is clean. However, if you take a overnight flight to get over there, I would not recommend. The check in time is 2pm but we wait until 3pm the room is still not available. The staff explanation is the Singapore airline delay the check out time. But why we need to wait fore more than one hour and still could not mention when we could get the room? We could finally check in at 5pm. It would be super exhausted if you can not take a good rest after long flight. Although they offer the welcome drinks to us, we just feel disappointed.

Unstable water temperature for showering

飯店人員服務態度非常親切. 房間內設備乾淨舒適, 但有一點躁音.

地理位置挺好，但是酒店所在地和IBIS公用一栋楼，所以房间都是高层，洗漱区没有门

好方便的地点！好美的市区景观！

New hotel, good breakfast Room is not big but reasonable size

整體感覺良好，清潔，在市場中心附近，只是早餐款式不多。

The room is dusty, not clean enough. The concerige is not helpful.

Not enough staff, long waiting time on service call and check in/out.

1. 下午45點回到飯店還沒有清潔完成。 2. 第一天清潔完成，結果垃圾桶旁邊留了一塊餅乾 (不是我們的).. 3. 空調無法穩定的保持衡溫，一下超冷一下暖氣超熱!

酒店在免費交通區內,乘坐電車、巴士和火車極之方便，附近有名氣食肆林立，大超市步行三四分鐘可到達，無論空調，或房間舒適問題都得到滿意解決，職員熱心及充分解答問題，可能因為是新酒店，房租比附近同級酒店便宜，設備雖简潔格調功能有序，我們住了七晚十分滿意.兼且酒店供應給客人的地圖準確及時。

房間舒適、乾淨漂亮；重要的是員工都很優秀！上一家飯店不願意協助的事情，他們都很有耐心的幫忙（即使與他們業務無關）。雖然只有住一晚，但很謝謝一群熱心的員工讓我在墨爾本的最後兩日留下美好的回憶！ 下次再去一定住這！

飯店的位置很好在市中心，但是房間太小了

We found the location to be central to tram lines and also walking distance. The rooms were clean and the staff were so accomodating. We had breakfast and room service one evening and found the food to be delicious and fresh. We would stay here again without hesitation and would highly recommend