A very poor experience which I have booked to stay with Punthill for 3 nights 3 bedroom apartment. Which I have to check out after the first night and found another apartment to stay. Despite a 3 bedrooms Our family including 2 kids (3yr)and we have only one toilet and bathroom (without lock). The room is so dirty and dusty. Black curtain all with dust, sitting on same level with a car park, where you can say Hi to the drivers. Carpets were so so dirty and was bitten by nice. The next morning, one air con control for the whole apartment, one room is piping hot while the other is freezing. So called room decoration same as "non decorated" raw cemented ceiling and walls make the room feel so dirty and uncomfortable. Kids couldn't sleep and was crying at night made thing even worst!! All of us want to move out as soon as possible. We asked for compensation and no feedback of coz! What really disappointed me I booked this according to the feedback provided by hotels.com! (This is not the first time I make my booking with hotels.com due to some good experience, but sure is the worst ever) So if you have little bit expectation and are looking for a comfortable holiday! This is definitly not you choice!!! You know this hotel spoiled my experience!!! I had such a good time in Brisbane and Goldcoast using hotels.com with similar price hotel and also prime location! I want my money back at least for the last 2 days!!!!