弗兰克斯顿探索旅馆

接待人員很親切，解決很多問題，但是飯店隔音不是很好，這次入住的是二樓的房間9A,第一晚9B有房客，他們聊天到半夜二點半，幾乎快要是很清楚的聽到，中間夾雜笑聲，很難入睡⋯⋯有住到AB型房間的要注意這問題，購物商場在不遠處（開車約5分鐘），房間內沒有空調，需打開房門讓客廳的空調吹到房間內才不會太冷

已经是第二次来了，很喜欢这里的房间，宽大舒适，还可以自己做东西吃。很方便！谢谢

房間衛生欠佳 有曱甴 WI-FI 不太給力 不過服務態度很好 離BaySide很近

前台人员很热情，酒店各种设施齐全，停车购物都比较方便，就是wifi效果不太好。

因为非常满意该酒店的性价比，结果就选择在多住一天。也导致了后面的行程中又预定了至少2家Quest

这家酒店式我住过的酒店中最具有服务意识的，入住前和入住后都会收到他们的邮件，对选择他们酒店表示感谢等等。酒店前台妹子非常友善，服务很好，因为我只提前了1小时在渡轮上才做的预定，入住时前台妹子一时没有找到我的订单，后面一直跟我说Sorry。我的电脑无线网卡坏了，抱着试一试的心态去前台问能否借根网线（因为现在用网线的实在太少了），前台妹子去他们的储物室硬是帮我找了一根出来，心里好感动。 房间很大，也很干净，公寓楼下大门需要钥匙才能开，非常安全，楼下就是有顶的停车场，避免了日晒。美中不足就是木有电梯，拎大行李上3楼还是有些不方便。 地理位置很好，走路5分钟就是Shoping Center，10分钟就是海边，门口就是大路，开车去各处都很方便。关键是酒店设施很好，但是价格却不高，算这一个月住过的20家酒店中性价比最好的一家了。

A very clean apartment, spacious, nice decoration. I love the receptionist very much, nice and helpful, provide nice dining choice. Must return to stay here again.

Hotel needs an upgrade. Physical keys needed to access the entry and room. Couch in the living room was in a very poor condition. Water pressure in the shower was bad. We got woken up by a couple fighting in front of their daughter outside at 3am, not what I expected from a Quest and the money I paid for the hotel.

One of the best hotels I have stayed at. Staff are absolutely amazing

Booked an accessible room; to be provided an upstairs room accessible by stairs only and shower over bath. As someone who cannot walk stairs, it was impossible to access the room. Apparently was provided a refund in full, but cannot see any evidence of refund being processed, other than a screenshot provided by the Quest Receptionist. This was all despite being contacted within minutes of first making the booking to ask why I was coming to Frankston from Sydney. Shake & Stir's 1984 was on at the Frankston Arts Centre, the last East Coast performance being they head to WA.

Excellent communication, friendly staff and good value all round.

A bit noisy we were in 18b and 18a is obviously usually a shared family space . Our neighbours felt like they were in the room with us . No noise reduction on adjoining door . That would make a huge difference.

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Room noise was transparent and bathroom could have been

This property within walking distance to shopping precinct and eateries. Great parking on site and good accomodation.

Nice environment

Roomy, clean, and comfortable

It was great

Great staff,clean room again,thanks Quest.

We liked the property and it was within walking distance of entertainment and dining.