天鹅河酒店

Nice

Room was very clean and great facilities.

Big room, wallpaper peeling off the walls, comfortable bed, decent restaurant, very noisy air conditioner

Room was spacious and clean. Staff friendly and polite.

Yes rooms were spacious and very clean tidy. Great location. Quiet and away from things but close to areas to go during day trip and night trip. Look forward to staying there again.

Easy check in and easy parking. Big room, very modern. Overlooks the river. Very close to the airport- about 6 minutes on backroads to T3/4

The external facilities could be highly upgraded and maintained better. This includes garden and grass maintenance, cleaning of walls, carparks and common areas. Rooms could have more modern accessories including tea and coffee facilities that reflect the room cost per night. More staff on has there appeared to be minimal staff. Would note the staff that were on, were fantastic. The have a table ordering system (Me&U), wasn't functional. Area outside Riverview rooms was dirty, no seperation from adjacent rooms and overlooking a carpark that radiated heat. Overall for the price per night, some serious TLC nees to be applied to get this hotel to what it could potentially be. Also, ordered a kids parmi and adults parmi, absolutely identical. One was $15 and the other $28, underwhelming. Positives - good bed and bathroom in room was nice. Staff that were on did a great job.

Comfortable bed. Great shower. Spacious

Nice room, helpful staff, restaurant food good but sadly lacked atmosphere as few people were staying at that time.

Staff very attentive when we had a personal minor emer

Parking was brutal. Staff and front desk were rude and did not seem to care much.

Area around the room was dirty ,carpets not cleaned Shower head was terrible , room was clean,staff seemed uninterested and didnt inform any of the hotels facilities ,

Most of the staff were lovely, the room was ok nut not worth the rate charged when I extended my stay. The AC was not cool enough.

No thank you

Greit opphold

Bath was dirty, bathroom smelt and the hallway floors are rather yuck

Generally

Amazing foyer. Room was lovey. Staff were friendly. Restaurant food was quite nice but service was a bit hit and miss the night we were there. The robot delivering meals was a bit of fun but not terribly effective. Inside the room was very nice but outside needed a bit of attention. Big sliding glass doors needed a good clean and there was rubbish under the outside table and chairs. Location was nice and quiet. Overall a pleasant enough stay.

Room was spotless, great atmosphere

Room was clean and spacious, so spacious it looked like some furniture had been removed. Beautiful clean, roomy bathroom. Lovely dinky little tea-cups provided - maybe a small mug wouldn't go astray though.