水皇酒店

雖然風景好、完全照從前的房間隔間、實在太小、浴室也太小、連放一些東西的位置都沒有、房間裡也沒有放東西的地方、連一把沙發都沒有。這樣的情況來說實在太貴，完全不值得。

Very historical building

Our room was clean and quiet and the hotel itself quite beautiful. We stayed for two nights on a Monday and Tuesday and I wish we had of known ahead of time that the hotel’s Boiler House is closed on Mondays and Tuesdays as was the Cat’s Alley tea room and bar. These were all facilities we were looking forward to enjoying so I would caution others to consider this if you are thinking of staying on a Monday or Tuesday. Dinner in the Wintergarden was really lovely and the view amazing, very pricey and you will leave hungry though so you will want to have a snack before you go. The breakfast is buffet only and it is not worth the price, the breakfast service is limited and understaffed so food was not restocked and our coffee took so long we were not served it until after we had finished out breakfast. There is a cafe at the hotel that I. Would suggest is a better option but again, it was closed in the mornings while we were there.

A fantastic place to stay with fine dining options, elegant bar and unique Art Deco decor and architecture. Great base for doing anything in the Blue Mountains. It's like staying in a piece of history.

Room was clean, nice view but very small. Breakfast was good with a good selection. Dinner at Boiler restaurant was disappointing. Not a lot of choice, very small serves and quite expensive. Six adults, not happy.

Property and location are beautiful but the price you pay for the room is not reflected in the size and convenience of the room itself.

Great

A wonderful location with expansive views across the Megalong Valley. The property makes full use of these, from the rooms, dining room and lounge. Its an odd collection of buildings joined together, with many indications of its heyday which is being largely restored. The rooms are quite small, but comfortable, and there are plenty of public spaces to relax in.

The Hydro has so much rich history and the renovation is beautiful. The restaurant is great and the chef outdid themselves with a wonderful dinner. The staff were excellent and so polite. The bar is fabulous for pre and after dinner cocktails. The valley view room was a little small, nicely renovated but the bathroom needs an extra shelf for your toiletries. Overall we had a great stay

Old fashioned but nice

The property needs to be renovated, it looks quite tired. The air-conditioning system in our room was not working properly, the staff had to bring in an additional small heater to keep the room warm. There is no in room dining which is a bit of an inconvenience. Considering the price we paid for two nights, I think the Fairmont was a better experience. The view from the room was great and also a big shout out to Marcus for always doing his best to assist, also a big out out to the young lady who checked us in, I failed to get her name.

Service from reception to room service was excellent

From check in to check out, the service at HM was impeccable. The Front desk team, particularly Marcus and his phenomenal knowledge of HM's history, was incredibly educational and entertaining. Thanks to Marcus and his knowledge, we learnt so much about the history of HM and it made our experience so much more endearing. Every team member assisted us with our enquiries regardless of their allocated/designated work areas (Theresa!) and the rooms and facilities are sinply breathtaking. Thank you Marcus and the entire HM team for making our stay so much more memorable and one we will never forget. We will be back very soon and look forward to creating so many more fond memories here. An absolute 10/10. Thank you!!!!

The room was clean, but the view isn't the best (Carpark). The breakfast was good.

The beds are poor need replacement

This property is a bit sad now, as it’s been given no love. It’s a heritage building and is showing its age, but that’s no excuse for peeling, flaking paint and lack of cleanliness (does anyone check the state of the floor in the lounge bathrooms?). It was a grand design, meant to be filled with people, but now many of the lounges are shut down due to lack of visitors and staff. Some staff (not all) are clearly unhappy and it shows (Belgravia Lounge in particular- check the management there); I think they need much more support. And can you not do better than an array of fried foods or sandwiches for the snack menu there? The only alternative early in the week is the high end restaurant, and that’s too expensive to dine there every night. Seriously, give the staff and the property a lot more love.

Beautiful as always although it needs a little love at the moment.

Need to better display differences between room choices , online

The drinks and meals were expensive. Meal servings were small Staff very friendly but inexperienced.

Great staff very friendly cheers Phil