一起合住

Some stink from the toilet

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Great if you need a place.

No tea coffee or cups,glassware or cutlery plates ect provided in room. Unavailable when requested from reception. Yet they have fridge, kettle, and microwave in room? Photocopies of ID’s taken and room deposit which took them four days to refund post checkout.

Hotel is clean and modern but very noisy. You hear every door slamming and we had issues with tv noise and parties in nearby rooms. On the final. Night there was also a fowl smell of Cannabis on our floor. We alerted staff who didn’t really do much to sort it out other than walk the hallway.

It fitted my budget for an overnight stay, so you get what you have paid for. The good part is the bed is comfortable, bad for anyone over 175cm tall as a bench overlaps about 10cm over the bed with zero gap. I recommend the owners cut that bench/board off, and mount it elsewhere as a shelf. The good part is the room is self-contained, window opens; I'd be concerned if the rooms have a dampness problem - check shower curtain, dampness of the room carpet when you step outside the shower.

Easy to my required location, and comfortable room. I was puzzled by the requirement to apply via a paper form to have my room deposit returned ($200).

Won’t be again … won’t be get upset.. I must fill up my bank card details before get refund… first time facing this matter in hotel.. doesn’t make sense. U can take guest deposit from merchant machine . Refund why need guest bank card detail again . No bank transfer. Have to bank card number .

Unfortunately the staff left a very poor impression. This venue was understaffed with long wait times and the process of checking in was severely lacking customer service. The check in had a very rigid policy around ID and basically told me to get a refund because my drivers licence had recently expired (even though I had renewed it via Vic Roads and had evidence but the card was not yet updated). Wotif and the accommodation should make this very clear to guests before arrival rather than being so rude and simply shrugging and turning away guests away who have already paid in full. The lack of care was very upsetting and distressing to be turned away as a single woman in Melbourne for the night. This was later sorted out by a much more reasonable staff member when I returned that evening but the initial impression was very poor. Check out times were very long as well as there was clearly an understaffing issue at the peak time.

Do not go to this place. They will not give you back your bond. I gave a 500$ bond and got only 400$ back. The reason? They take 100$ when you leave as a cleaning fee. We stayed only 1 week in this room, so the room was clean and tidy. Nobody told me I would have to pay 100$ if I knew I would certainly NOT stay in this place. The rooms are noisy, too hot during day and too cold during night (you can’t change the AC), Weekly housekeeping is so bad and neglected, they don’t do the vacuum, don’t clean the bathroom correctly and don’t clean the tables. The common kitchen are dirty, and most of the kitchenware is not working, 5th floor kitchen has only one heater that is working !!!!! Staff is really average, they’re not smiling, not welcoming and really looks like they have been forced to be here. And more importantly they are not clear on all the information they give you about this place!! And last but not least, it’s not secured at all. Some young thieves are hanging out in the hotel, and they come back at night to steal bicycles and scooters. Someone in the hotel got his scooter stolen at night, and the girl at the reception SAW the guy leaving, pushing the scooter, and she didn’t even dare to call the police or try to stop them!!!! One of the baddest place I went to…. Oh and don’t try to use the wifi it’s not working lol

Do not go to this place. They will not give you back your bond. I gave a 500$ bond and got only 400$ back. The reason? They take 100$ when you leave as a cleaning fee. We stayed only 1 week in this room, so the room was clean and tidy. Nobody told me I would have to pay 100$ if I knew I would certainly NOT stay in this place. The rooms are noisy, too hot during day and too cold during night (you can’t change the AC), Weekly housekeeping is so bad and neglected, they don’t do the vacuum, don’t clean the bathroom correctly and don’t clean the tables. The common kitchens are dirty, and most of the kitchenwares is not working, 5th floor kitchen has only one heater that is working !!!!! Staff is really average, they’re not smiling, not welcoming and really looks like they have been forced to be here. And more importantly they are not clear on all the informations they give you about this place!! And last but not least, it’s not secured at all. Some young thieves are hanging out in the hotel, and they come back at night to steal bicycles and scooters. Someone in the hotel got his scooter stolen at night, and the girl at the reception SAW the guy leaving, pushing the scooter, and she didn’t even dare to call the police or try to stop them!!!! One of the baddest place I went to….

Everything was amazing except for shower pressure which is the worst ive ever seen

Nice and clean

Great rates, good service

Location good

The staff was incredibly welcoming, the rooms were spotless and beautifully designed, and the amenities were top-notch. The location was perfect.

There was no soap or body wash, honestly what country are we in. This is a basic human right. Staff were inconsistent or not present. Not a nice stay at all

We had issues on initial check-in that the room we booked was not what we got. We spoke to reception on initial check in before unpacking any luggage as we noticed the bed seemed small considering we were expecting a king bed and were told that room is the room we are in so my post-op husband got into bed. His feet were hanging over the bed end and he was taking up 2/3 of the bed meaning it was only a double bed - not a king, not even a queen. I spoke to reception again (this time with photos of my husband in the bed to prove we definitely had not been placed in the room we had booked and paid for). There were no rooms currently available but they were able to book us to move to a king room in 3 nights time. The original room with the too small bed was clean and neat but I fell out of bed twice in the 3 nights due to no space so I was very glad when we were able to move to the king room. The king room was exactly what we needed. My post op husband was able to lay comfortably in the bed without being bumped by me in the night and I never fell out of the bed the rest of the stay. The room was clean and neat and quiet enough for him to get plenty of rest (though the walls are thin so loud conversation and tv could be heard through the wall). The move to the room was quick and easy with reception calling us as soon as the room was ready and us able to move straight from room to room without having to check out and wait first. Overall I was happy with the stay.

Too much dust all over . Bad smell from the room. Insects , in the drainage and also visible . I have got the photos if you want . Not going to book this place in future and also stop people to book it.

The hotel was exceptional and staff were friendly and professional.