蓝骑士甘斯艺术酒店

I stayed at this hotel from May 30 to June 1. On the night of May 31, the air conditioner started leaking water. We called the front desk staff for help, and they advised us to turn off the air conditioner and sleep with the window open. We followed their instructions. However, not long after we went to bed, the air conditioner began to make warning beeping sounds. The staff came again and turned off the beeping, telling us that everything should be fine, then left the room. Unfortunately, after that, the warning beeps continued every 2 to 3 hours throughout the night, and the issue was never properly resolved. The next day, we asked for an explanation, but we did not receive a clear answer. This was a very disappointing experience. For anyone considering staying here, I recommend thinking twice before booking. That said, one positive point about this hotel is its great location.

內部設施和裝潢太好了

It is really a lovely hotel. I like the artwork very much !

Good location could reach almost all attractions !!

Good location, just need to walk to reach the attractions. Good service, staffs are polite and helpful. Nice and clean room, feel comfort for staying in here.

Nice accommodation, and the staffs are friendly and willing to assist.

超級滿意, 職員幫我UPGRADE左, 間房好大, 有家的感覺, 超正, 強力推薦, 酒店就係主街上, 地點一流, 職員又好NICE

非常local的酒店，位置又特别好。

The location is quite great. It's so convenient to each spot of Salzburg! The people here is warm and nice, and the apartment we stayed is comfortable like home. Highly recommend here to whom plan to visit Salzburg.

Very helpful staffs, excellent location!

Clean

Alles super!

Beautiful hotel that mixes modern amenities with old world charm. The breakfast is amazing, best Eggs Benedict and mustard.

Great location close to everything. Hotel is in excellent condition. The air conditioning worked well. The elevator is quite small and it did take a couple of trips to bring it down. Otherwise no negatives on my stay. They also offer early check in for a fee.

I arrived quite late but the reception was kind and gracious. I felt welcome. The location of the hotel was perfect. Outside their doors the shops were elegant and interesting. It was walkable to the main park and anything else you cared to visit. My room was well styled and good size. Bed a trifle hard but hey... slept well anyhow. Breakfast was very good and staff so helpful. Even travelling alone, I felt very cared for and that is worth its weight in gold. The hotel is boutique hotel and so one didn't feel lost in a huge number of floors and rooms as would be elsewhere. Happy I stayed there and very much look forward to returning. Would very much recommend it to others. Thank you all.

Hotel muito bem localizado, acomodações excelentes e decoração maravilhosa, incluído uma vasta coleção de arte contemporânea.

The room was clean and very well organized. We loved the rainfall shower head with the additional attachment! The air conditioning was particularly nice in July. The front desk staff was super friendly and helpful, and it was very convenient to be able to leave our bags with the front desk staff when we checked out so that we could explore the city before taking an afternoon train to Munich.

Absolutely stunning hotel in a perfect location right on Getreidegasse. Beautiful hotel, in a building that's been modernised in a really cool way that's sympathetic to the fabric of the historical building. Staff are absolutely brilliant and go above and beyond to make your stay comfortable.

Such a perfect location and the service was exceptional. The restaurant is good as well but we preferred to explore for breakfast than eat there.

The staff were SO HELPFUL! A delicious breakfast and great location.