棕榈园酒店

The cleanliness and work by staff was outstanding. The Pool and premises were very beautiful. The nearness to the beach and good shopping is excellent. The things to be improved are the Internet. It was working well for two weeks and after the hotel was under new ownership it cut in and out. The Fridge leaked water. A promise to repair was not carried out in 3 weeks. The room safe was broken. The promise of replacement was not carried out. When using the phone to contact reception the 100 number given did not work. Luncheon on a Sunday with three people and after ordering took 1 hr 30 minutes to receive food. It is a lovely Hotel and I hope they can remedy the things mentioned.

Staff are great. Food was good and excellent location

Pool area nice and staff very helpfull

Yes room was clean and staff very helpful and friendly

Yes. Both

Staff member was friendly and reserved a cab for us the nught before. The bathroom was nicely renovated .

Poor stay

does not match the price-quality ratio

Room was very clean. Staff was very pleasant accommodating. I would stay here again.

Nice peaceful stat and lovely accommodating staff

Great stay!! The rooms were clean. Staff was very polite and helpful and the property and services offered were excellent.

Staff support was lacking when i complained about the excessively loud parties which woke us at 1am and completely ruined our stay. The room is in dire need of renovation eg the front door did not lock properly and the bathro om storage had holes in it. The mattress on therbed had a big hollow in the middle and was veyr uncomfortable to sleep in.

The bed and pillows need to be replaced.

Bed was a little soft and pillows could be better.

If we needed anything staff complied in a rapid manner,

The kitchen needed a more bigger pot. Other than that it was well equipped. The bar was fairly equipped with everything, but need to be open later hours. The beach was short walking distance. The pool was clean and relaxing!

Very relaxing

Relaxing!

Comfortable atmosphere, central location, friendly staff and value for money.

A "get what you paid for" situation. The outdoor restaurant doesn't have the food on the menu...said the hotel has been sold so they aren't stocking food (but the one waiter/cook was VERY nice...not their fault.) Air conditioning was subpar in room and did not reach the bathroom, so it was like a sauna. Doors rattle from wind blowing. Very bright router blue light blinks & lights up room all night. Good mattress, good housekeeping, excellent desk staff were nice and helpful at all times. Cannot say enough about how friendly they were. The new owners should update the entire hotel and keep all of the staff.