百乐酒店

Clean, modern and simple

The hotel itself is lovely but the room i was given really wasn't great. We were told we'd been upgraded but compared with other occasions I've stayed at the hotel, it really did not feel like an upgrade. My room had a smell to it emanating from the bathroom - almost like a mild sewage smell. By the time i went into the bathroom and essentially released the smell into the room I was already unpacked and didn't want the hassle of moving. The shower was incredibly difficult to turn on - the knobs would barely turn. When you did get them moving you couldn't adjust the heat at all so was scalding hot. The double bed was possibly the smallest i have ever seen in a hotel. It was like a single and a half. Disappointed based on previous experiences

This hotel is at the other side of the train station. We had a room that was renovated and quite. With plenty of space. The breakfast is a dream so much choice. Always delicious and fresh.

Location close to train station is convenient. Very clean and nice bar and restaurant had excellent food. Excellent service too.

Friendly. Great restaurant. Rooms were clean and bright. Newly updated.

I really like it! We had the opportunity to get a new bedroom, design and nice! The manager was very professional! Thank you

The reception staff were very helpful at check in. Breakfast was great! Enjoyed the pool too.

Nice hotel. Great location. The trains can be a little loud sometimes

Well-appointed hotel with lively bar and dining room. Also a nice swimming pool and sauna. Very close to the station with 40minute-connection from Lille.

++ Room, pool, breakfast, all great - Charges for robes and slippers; stained carpet tiles in corridors not replaced

On Saturday night went to the outside bar and had to repeatedly go and find a waiter/waitress in order to get a drink. Had to sit outside because we had a pet there wasn't an issue sitting outside. But with having to figure out if there where servers that went outside to check on the patrons of the hotel. There was only 1 elevator for all floors and i found myself waiting sometimes 5 to 10 minutes just to get off my floor to go down stairs. Staff was friendly but forgetful. The location was good for night life and the train station and shopping. Parking would be a nightmare if they where booked up, i would advise not driving a large vehicle. Up charge for pets, parking, anything you drink in the fridge.

Hotel is clean, staff is friendly. The family room is quite large which is nice for the kiddos. Parking is a bit of challenge as you are next the train station.

Very nice room, comfortable, clean. Could do with some more vegan options for breakfast - eg a margerine that is clearly labelled as vegan, possibly something other than eggs

Very nice hotel, excellent location in front of the statin, large and comfortable room. Lovely bar. But quality of food at breakfast should be improved (eg. greasy eggs).

The property has no parking and you can't park anywhere in the city for more than 2 hours. An absolute pain that I'd avoid unless arriving via train! The hotel is new and will be nice when the building works have been finished.

They put me in a room close to lift Noisey as, you could here everything in the corridor and in the rooms next door, and I mean everything The room was nice , bathrooms great, but the noise between rooms was a big disappointment, no noise from outside as windows were triple glazed Probably better to stay in the youth hostel down the road next time

Good locations, friendly staff, good breakfast, nice bare and great spa. Will stay there again

Lovely Hotel and great service, will definitely be stopping by again.

Overall an exceptional value. Great staff, breakfast and great stay!

Excellent location, restaurant, and bar. It couldn't be more convenient for someone traveling to Kortrijk regularly or for the first time.