This may have been our favorite hotel ever for our family of four, including two teens. It was gorgeous and so unique, and the hospitality was off the charts. Every staff knew our names. They were all incredible, but especially Kobe! And the waterfall and pools were amazing to swim in. We planned on spending one free day there but ended up being there for two because nobody wanted to leave them!
If I had to find a criticism, the tram to the waterfall was broken while we were there. This seemed to be unusual but was a big hardship me with a bad knee. It is also fairly remote and the road is a bit scary to drive at night but we ended up doing it. It was worth it. We hope to be back!
Located in the pine ridge reserve over looking waterfall, the view is stunning. Private waterfall natural pool lounging area is available to the guests. Room is cozy and comfortable, smaller than expected. Complimentary breakfast is great since there are only two high-end restaurants within 25 minutes drive. It is expensive to dine in the hotel. Landscape and the surrounding nature is beautiful. It is close to Big Rock waterfall. There is no AC in the room, but we didn’t feel hot as the mountain is cooling. However, the approximately to the fall does make all our clothings quite damp. The staff are extremely friendly.
We stayed in the villa and it was wonderful! Very spacious, private, and quaint - I would describe it as rustic luxury. The staff at Gaia is great - everyone goes above and beyond! There is a lot to see and do nearby - especially if you're active. It was a great 4-night stay!