Swissôtel Sarajevo

It’s an excellent location, close distance to most of the facilities. The staff are excellent and friendly. Definitely come again

Overall an enjoyable stay. Amazing staff . Good location

Lovely staff, perfect location. Thank you to Emir who was always so helpful at breakfast- would come again

Nice hotel although use some improvement with breakfast service and spa facilities

The beds are terrible, felt like we were sleeping on the floor other then that all was good. We told the reception about the beds and she said that they were going to put something soft there like a matress but when we came back there was nothing there and when we asked about it again they said roomservice do not work after 10 which means that she lied to us in the first place

Staff was attentive and friendly - made sure we had all the relevant info - I was celebrating a birthday and they made it extra special with an in room sweet treat - hotel is located in one of the best spots of the city - easy walk to almost anywhere - covered parking in the scc center and the hotel has valet. Breakfast had a lot of options both traditional Bosnian and some intercontinental /American type breakfast options - rooms were very nice and I would have to stay very nice and best hotel in downtown Sarajevo - highly recommend!

We have been coming to this hotel for years and always find it very good very friendly staff and service always at high level. Thank you to everyone and see you again soon we love Sarajevo.

This hotel was very beautiful, exquisite bath and shower areas, carved wooden panels in the rooms, cute sitting areas by the large windows. I thoroughly enjoyed this hotel. The pool, sauna and hammam were elegantly designed. Very relaxing vibes. The massage services were also excellent as well as the food.

Outstanding Hotel, one of the best actually that I have stayed in Sarajevo. Conveniently located right in the shopping center access to Sarajevo City Center. Hasan who works at the reception has not only provided the best service but always went above and beyond to ensure we have wjat we needed. One example was when we were trying to find taxi to attend Severina Concert. He immediately ensured taxi was available while we were waiting in the lobby. Thank you Hasan for all of your outstanding service, professionalism, during our stay here.

Great modern hotel with terrific views. Bit of a walk to old town

Nice hotel in a great location. The staff were professional and very friendly, they were excellent. Rooms are nice and a good size. Beds are very firm though and we found them uncomfortable.

Probably the nicest hotel in Sarajevo.

Good quality room wi to an amazing view. Incredible breakfast spread.

Excellent stay

Excellent complementary upgrade

The hotel has a central location close to everything! The room views are amazing and the entire staff more than amazing! An excellent stay!

Professional and friendly staff, the hotel is new, the rooms are very clean, great coffee and sweets at the lobby caffe, shopping and city center close. This hotel doesn’t serve any alcohol or dining options within premises. There are good restaurants around, walking distance.

I booked this hotel thinking it would be quiet at night. Unfortunately, despite my room being located on the 14th floor, the thumping music outside which started around 9 pm and lasted until 3 am. We requested a room change but we were informed the hotel was fully booked by the manager, yet there was online availability. Even our cancellation request was denied. In this regard the manager was not helpful at all. Definitely, we would not use this hotel again.

X

Everything was jyst top notch! Service incredible, food, hotel condition, the real 5* property! Oh, don't let me forget amazing pool and even better young people that works there! Thank you everyone for this short but amazing experience.