Grand Venus La Residence

Good environment, tasty foods, and amazing services ! Worth to stay again if I will plan to go Siem Reap in the future!

Far from downtown but very nice hotel

酒店很新，設施雖小但算齊全，提供早餐每日款式不同，入住酒店前有專人款待，送上飲品及水果，亦有介紹酒店環境及推介旅遊行程，當然去吳哥窟當然睇日出，而酒店亦為我們預先準備特別早餐，很貼心。 但最基本[服務] 及[保安] 我個人覺得要認真反思... 1。到達酒店所謂職員很用心去介紹收費行程，作為旅遊者我從不覺得有問題，雖然係貴我亦會願意去消費。結尾談及退房能否廷至中午，因為航班問題，當時很爽快答應並話無問題…但尾二當日竟然講唔好意思呀，要準時退房，酒店無記錄吖等等…感覺被騙 2。有一個露台，但對比其他房間少了櫈及枱…重點是露台玻璃門鎖是壞的，翌日同服務員談及後，當然有派人維修玻璃門，但我房間門口未完全關上(係任何人推門都可以入我房呀)，無錯房有夾萬(好輕，無用螺絲固定)，但係萬一有攞走，我就係咁先 3。第一日房間清潔ok,之後嘅日子剩係同我摺吓被就算，基本嘅廁紙要我提出至有，毛巾當你仲用緊唔攪你(即係唔會更換)， 而沐浴露，洗頭水及支裝水都有限量供應，要問先有 4。房間好應聲。當日就無鎖上房門同一晚上，上個廁所時可以聽到隔離房開門聲（未知是否心理作用），好似凝住有人開我房門 個人感想 晚上沒有街燈，（超黑如冇乜必要唔好落街）， 想食宵夜需要步行8分鐘左右才有餐廳，但路途較多惡犬在路上較為危險。 附近沒有便利店，只有民間士多（入夜亦會關門），入住前如需補給物資，請在日間購物或先在市區預先準備。 交通方面，單程去Pub Street就要用上USD$3…（準標準價） 方便看石頭（因為近小吳哥）

Clean room, nice staff, nice swimming pool, quiet and nature oriented.

Great property. Staff was friendly.

The property was very quaint and peaceful. We had such a wonderful stay here and the staff was always very helpful. Although it’s a little further from the city, it’s a short tuktuk ride ($3) into town. And Angkor complex is just around the corner so we actually found the location to be perfect for us.

Chambre très bien, mais attention il n’y a pas de salle de sport contrairement à ce qui est annoncé sur la plate-forme. Très pratique pour aller visiter les temples, mais il faut prendre un tuk tuk pour aller dans le centre ville.

The room was in good condition. The pool has many tiles missing and is in need of repair. The hot water takes a LONG time to get warm. Like a really long time. The safe malfunctioned but thankfully the staff was great and helped me get my documents out.

Clean room, great staff. Location is a bit off the beaten path but it’s very nice. Kitchen had good food and drinks.

Amazing experience staying here. Room and the amenities were very good. Staff is very welcoming and polite. Massage service is also very good. I highly recommend.

Really liked the location. Friendly staff too. The rooms were clean and cool. The gym was sorta a lie. Still had a great time and i bet it was expedias fault ha

Personale

An amazing hotel with an even more amazing staff! The breakfast is delightful, and the bed is incredibly comfortable. The hotel is located in a very secure and peaceful area, making for a relaxing stay. I truly recommend this hotel to anyone visiting the area.

We had scheduled a pick up your 4:30am and we could not take a shower, the water was very cold. They said they will turn it on, we came back 1pm and still the same. So frustrating they keep saying it will be fixed and never happened. They moved us to another other and the experience was great.

El servicio ha sido excelente. Buen desayuno, comida y bebidas en la piscina, y buenos precios.

Livello superiore rispetto ad altri hotel in Cambogia della stessa categoria, tutto stupendo e pulito e personale magnifico

シェムリアップに行く際はまた利用したい、オススメです！

The breakfast was delicious, and the staff made it worth it.

Sehr empfehlenswert und wir werden auf jeden Fall wieder kommen

如有朋友去柬埔寨，一定高度推薦