歡迎旅舍

没有洗发水，整体条件很一般。

酒店地理位置好，鄰近湄公河、皇宮、塔山、夜市等景點。可幫忙預訂車票。女職員態度一般。家庭房整潔但沒有窗戶，設備簡單。

地理位置方便，服务尚可。订房时说免费早餐，到店后还是付了2美元一人。

In transit for 3 days. I rented a big room with a nice balcony for a good price. The room was clean and comfortable, the staff were helpful and friendly. Location is very good, right near riverside. The hotel restaurant had good food at a good price so I mostly ate there. I recommend this guest house for an affordable option with a great location and will likely return.

ホテルの方はとても親戚ですが、頼んでくださるトゥクトゥクさんがとても不親切でした。初日によくしてくれたので2日目も頼んだところ はじめに幾らと言われていた金額よりかなり多く取られました。

Items stolen from rm, no lifts, very dated. A litte dirty.

It was terrible, booked 3 rms for 2 days and 1 rm for 1 day. No lift 6 floors. First night room opened twice and items stolen, buy hotel staff, no help from management, two guests left . Next morning the older guests were scared and also left. We were offered no refund for the 3 rms not used for the second night.

We had booked 3 rooms for 2 nights and 1 room for 1 night. On our first night there a room was broken into and stuff stolen, we had no help from the owners, 2 guests were elderly and all ended up scared, the owner had a tazer bat when we asked him about the robbery. It was a definate inside job, in my opinion. 2 guests left immediately, and the rest the next morning. The owner refused to pay back our second night monies, for the 3 rooms we didnt use and no compensation for the stolen items.

Hyvä sänky, ilmastointi toimi hyvin, parveke suurimman osan päivästä varjossa. Ystävällinen palvelu.

Location is pretty good. Good so, so.

掃除が行き届いておらず、用意されているのはバスタオルだけでした。 また使用済みタオルが放置されていたり、ベッドシーツや枕は全てカビ臭い。 朝は全ての水道が止まり、トイレも行けませんでした。私は二度と泊まらない。

Great place right by Riverside, friendly staff.

Very well situated. Clean and good matrasses. Nice bathroom. Lovely staff. The only little downside is that the room has no natural light but not that annoying for a short stay.

Good location. Balcony room had good street view. Daily room service. Monkeys wanding around outside and over roofs. No soap or shampoo provided.

Highly recommended very nice to stay in Phnom Penh. Staff very help full. Staying 10 days I will come back.

7 flights of stairs. NO LIFT! Get the picture? (but good views from the penthouse)

Nous nous enregistrons et nous rentrons dans notre chambre d’hôtel à Velkommen Guesthouse au 1er étage, chambre numéro 3. Première surprise : un cafard de la taille d’un pouce dans la salle de bains. - à 18h : nous revenons dans la chambre, deuxième cafard sous la chaise de la chambre et troisième cafard encore dans la salle de bains. - à 21h : nous revenons du dîner de l’extérieur, encore un cafard dans la salle de bain. Nous appelons le service de l’hôtel et demandons à changer de chambre. Celui-ci n’a pas ce pouvoir et applique un peu de produits anti-cafards dans la salle de bains. Le lendemain : - à 07h : encore des insectes dans la salle de bains. Nous décidons de faire nos valises et partir - à 08h : le responsable de l’hôtel nous dit que « c’est la seule chambre qui a ce problème ». Il nous propose la meilleure chambre de l'hôtel en guise de geste commercial. Nous refusons car nous ne nous sentons plus à l’aise ici. Il refuse de nous rembourser. Nous partons. Si c’est la seule chambre qui a ce problème, pourquoi nous l’a-t-on proposé ? De plus il y a une forte odeur d'excréments dans la salle de bains masquée par 3 rondelles de citrons sur l'évacuation de la salle de bains... La wifi ne fonctionne pas du tout au premier étage.

Staff not friendly, felt a bit uncomfortable communicating with them. Guesthouse completely locked up after 10pm. Difficult to get in and out late at night.

nice and clean. front counter carried my bags to the third floor

We loved our stay at the Velkommen. We were actually booked at another location and decided to move over here. Lovely family runs this hotel. The owner gave us some fantastic recommendations for taking the ferry ($0.25 round trip per person) just across the Mekong for a adventurous walk. And the most delicious Indian Restaurant recommendation as well. We sat out front enjoying our coffee and watching street life. Many markets close by to buy water and essentials. We would definitely stay here again. Highly recommend.