洛伊德明斯特 BCM 酒店

Was a great room and location. Great staff

Breakfast was not open till 6. Had to leave earlier than that. Had to book through a third party app because hotel wouldn't take a debit card.

We had an really good stay. Clean room, comfy bed and complimentary breakfast was delicious!

The staff were very nice. The downside was our room. The bedding on one of our beds smelled as though it had not been washed. Second floor walkway on the outside of the building is crumbling and you can see the rebar. That's a little unsettling. I probably wouldn't recommend to anyone who is travelling alone due to the area (safety-wise) but it was really close to the hospital which is what we needed for a few hours of sleep.

Staff was very helpful. Room was clean.

No hot tub as advertised

Room and hotel were clean, friendly check in and check out, breakfast was excellent, have voucher for breakfast in the restaurant, restaurant staff was nice. Didn’t use pool as we arrived late and checked out early. Slept well, beds were comfy.

The room was dirty and gross. The staff was nice but that’s the only thing that was good. There was stains on the bedding, thr floor and the chair. Would not stay here again.

We got there the front desk lady was to busy talking on her cell phone to great me. Got up to the room and she didn’t even know what side of the hotel our room was. Got to the room and opened up the blankets and there was a band aid stuck to the blanket. Called and complained. Not happy at all

Didn’t know when we booked that hot tub wasn’t available… for months(according to worker)… could this be added to website?

Great customer service at the front desk

The staff who booked me was really great. The facility itself is a little run down, our doors had visible damage previously and then new locks put on which made me a little uneasy. The hot tub was out of service which was one of the reasons of booking here so that was a let down. There were barely any towels in the pool area as well, we had 2 for our family of 4, called for more towels and only a few more brought down but there were more people using the pool at this point. The breakfast is very simple (coffee, cereal, couple fruits, wraps in the fridge to warm up?), preferred to eat out. For the price, I don’t think this will be my go to stay in Lloyd.

If you have disposable slippers, that would be great.

Breakfast was great, room was clean and comfortable.

Room are very old and outdated, pictures look much nicer then in person, main choice for hotel selection was for hot tub, which was not working, they did say they notified Expedia of it, so not sure who mislead here.

I liked that there is an outside entrance.

Staff was lacking in support when issues were brought up of no hot water at all

Receptionists were pleasant and accommodating!

Breakfast was great

Everything we enjoyed the stay very much, wish the hot tub was working but we understand things happen.