枫树岭贝斯特韦斯特酒店

Continental breakfast was good. Nice hotel. Convenient to restaurants and shopping.

Nice breakfast, staff friendly

Clean room and professional friendly staff

The service is great here ! The room was clean . There was no probelms with other people staying here ! And the breakfast was spectacular . Rate is 5 start

Breakfast was fresh. Room service was good.

Great food, great and clean room, amazing staffs

Pet friendly and clean. Front desk lady was excellent.

Yes it was Pet friendly. My room wasn’t made up upon arrival and when I asked the housekeeping staff to leave some things outside of my door they didn’t and entered my room even though my privacy please sign was up.

Good

Nice staff, clean room, fresh breakfast

Staff were welcoming on arrival. Although not their fault, the unhoused population who came through the doors and asked another staff person doing maintenance if there was a pop machine available made us question safety at this location as the maintenance person pointed them down the hall to the machine. Then then loitered in the parking lot for a bit. The clerk ensured us that the doors are locked at night. While we waited for an uber to pick us up out front another patron checking in advised that his vehicle was broken into the prior year at this hotel. Difficult situation and not the hotel's fault but securing access 24/7 until the situation is resolved would make us feel safer about choosing this location in the future. Most likely will stay somewhere else when needing accommodation in the area. The room was clean and quiet. We didn't take part in the continental breakfast offering but it appeared quite full when we left.

Good.

Area is not the greatest, it’s very loud outside the room from the traffic on the road. The staff at check in was rude and abrupt. The room was unsafe because the dead bolt was bent and falling out of the wall. The door to the hotel room was uneven at the top allowing for the hallway light to shine into the room and noise from other people going in and out of their rooms to be heard loudly from inside my room.

Yes

Check-in was quick. Hot tub and pool were good for the kids, although the pool was ice cold. Rooms run down a bit, hair dryer did not work, closet door was falling off and the inside shelf in the closet fell when we were there. Showers are average, what you would expect for a motel. Breakfast was ok, eggs were good, sausage was dried out and waffles stuck to the pan pretty bad. Overall, it did the trick but would consider somewhere else next time

Price point was good, beds need improvement

For a Best Western it felt a bit plain

Clean room ad friendly staff

Clean, and good breakfast options including egg white bites and bacon.

Families beware. I don’t usually write reviews, but this place warranted one. My family of 4 needed a place to stay, thinking best western would have been one of the better options, unfortunately our stay was the worst experience. Hotel is dirty, rooms looked like they had water damage, all things I could have tolerated BUT when my family went to the pool area, my toddler ( 2 years old) had to use the bathroom, so when I brought her to the bathroom, someone was smoking crack in the only bathroom they had for women in the pool area. I instantly went to front desk, demanded a refund, they said they couldn’t give me a refund and the manager would call me , manager never called me. The door was left open to the pool so ANYONE could get in. Please second look before you pay to stay here