黄头城堡新星酒店

Staff and bar

Great

Restaurant was not open except the morning of check out.

I was pleasantly surprised by this place. The bed was comfortable and our room spacious. Staff were welcoming and thorough with details. Since it’s right by a busy hwy I thought noise may creep it but it was very quiet. The lobby is open and inviting and my kids commented how wide the hallways are. We’ll definitely stay again.

The floor and carpet were not cleaned. There were shoe prints on the floor, seemed not washed or mopped.

Front desk staff are super friendly, rooms are clean and bed is very comfortable. Steam room was not working when I tried to use it, but I reported it and they got maintenance right away and it was fixed within a few minutes! We stay here often when we come to Edmonton. I highly recommend this hotel.

Another excellent stay. Just wish there were more plug-in’s and/or charging stations. Need to be able to meet the needs of technology.

Good location, a bit hard to follow maps to as it kept making us miss it. Busy freeway beside but good noise dampening in room. For the price it was a great deal. Everything is no more than a fifteen minute drive. Location great.

Staff really helpful & nice, Room really clean

Bed was super comfortable. Room temperature was easy to adjust. Had a great sleep

Room was very nice. Unfortunately my request for accessibility room was unable to be fullfilled (bathtub post surgical concerns). Overall staff was very friendly and allowed us a late check out.

It was a ok property. Room was nice and big. The main issue it's located next to busy highway and railroad with traffic theoughthe night. So it's noisy and hard to vet a decent sleep. The windows are not very good at keeping the noise down. Anyway for adorable one night stay it's probably a ok stay and that's it.

There was no good soundproofing in the room, but overall, it was clean.

Clean rooms and love that it is pet friendly..

Doors were hard to close and had to be slammed

Room clean, bar service was good

The rooms were clean and well-stocked. I was interested to learn that even if you pushed the button to have housekeeping clean while you were out, you still had to notify the front desk. Maybe that's part of the upgrades going on. Another thing we noted was that there is no secondary lock on the door, just the deadbolt - we had a 6-night stay and a 3-year-old escape artist, so we purchased an additional lock online (delivered to a family member in Edmonton). Overall, rooms were great, staff were attentive - front desk and restaurant. Ample parking, stocked vending machines on each floor. Well lit, and I love the wide hallways on each floor!

Good

Buffet was great,nice little lounge

Room was very clean and staff were friendly. The area around the hotel is not too exciting but perfect for our stay