凯富套房酒店

No meio de um tempo adverso, enfrentando uma chuva congelante, ficamos num lugar seguro, super agradável, excelente. Foi muito acolhedor.

Great staff

Breakfast fresh, abundant, properly serviced

Room was clean except it did have a faint smell of feces. Staff was friendly and the breakfast area was well stocked.

Clean room, good breakfast

Comfy beds and sheets. Helpful staff.

Y

Room was pretty clean and nice, but very cold. Thermostat did not work no matter how high tried to turn it to it stayed at 62-63 degrees Fahrenheit. They did give me an extra blanket though when i remembered to ask the third night

Clean room, staff were courteous, the breakfast was very good. Use of the pool, I enjoyed having a relaxing time in the pool.

Yes

I stay here on multiple occasions during the year. Staff is always pleasant and accommodating. Rooms are in excellent condition and clean.

Messaged the hotel to change my reservation and never received a response.

Rooms were great

Very clean, large breakfast area with a great breakfast. Pool was a good size but A LOT of chlorine . Burns your eyes just by stepping in the room . Overall, it was a great stay, great price and would absolutely dtay here again

Everything was perfect. Room was clean. Staff were all kind, helpful and welcoming.

Front desk service. Quick professional and friendly

Very accommodating

Disappointing and discriminatory stay. I waited at the front desk until I rang the bell. The staff member apologized, saying she was watching Facebook reels. I checked in and found the room dirty—dead bugs and hair on the floor. Too exhausted to switch rooms, I cleaned it myself. Noise from above and slamming doors made sleep impossible. At 11:08 a.m., I was woken by aggressive knocking. Deb told me I was past checkout. I apologized and packed quickly. At checkout, Deb said she added a $20 dog fee. I asked if service dogs are charged—she said yes repeatedly. When I clarified mine was a working service animal, she demanded proof of disability, which violates ADA law. She then threatened a $40 late checkout fee instead. I showed timestamped photos of the dirty room. She accused me of lying and refused to acknowledge the evidence. No apology, no accountability. This was one of the most unprofessional, disrespectful experiences I’ve had. Guests with disabilities deserve lawful, honest, and respectful treatment.

Good rooms, newly renovated it seemed. The breakfast is hot and not bad considering the price. There was just this weird constant sound from the AC which kind of bothers you all night.

Very pleasant staff. Rooms are good and beds comfortable. Didn't have breakfast this time but I find it very good. I recommend.