凯富套房酒店

Room was good, breakfast was good. Check in was extremely long as only one worker and 7 people needing to check in

Staff was helpful Pool area needs a redo Looks dirty

When entering the property the afternoon before there’s a technician working on the fire equipment panel so maybe that should’ve been an indication. At 3:45 in the morning the fire alarm sounded at which time I proceeded to the lobby to confirm it was a false alarm I returned back to my room in about 10 minutes. The fire alarm went off again for three rings and stopped probably 1012 minutes after that once again, it cycled for three rings and stopped. This went on for four or five cycles by that time I could hear the PA on the fire trucks outside sometime after that I was able to fall back asleep getting up in the morning with a 900 km drive ahead of me. I was somewhat disappointed that my sleep would become fractured. When I asked at the front desk at checkout time how my day was, I felt bad for the gentleman that was at the front desk because I do not think he was aware of what had gone on during the night there was no compensation offered other than his comment of that. He was so sorry. I have stayed there previously 13 months ago with a wonderful experience other than the fire alarm, I would recommend this location, convenience for restaurants, gas and accessibility off the highway is good for a traveller looking for a room.

Breakfast was not appealing and was served at weird early hours, of between 5:30- 8:30 am

Satisfaction really enjoyed the stay

Interesting place to stay. Didn't feel very welcomed with how the room was setup. Coat hangers - but not the real kind, the ones that lock into the hook assembly and cannot be useful other than within the closet. Signage in the washroom threatening a service fee if towels were left dirty, various other 'nitpicky' signage elsewhere around the property. I guess people who stay there don't conduct themselves like adults and need constant reminders of how to behave. After saving the hotel's cleaners from servicing the room for 7 days - when I needed extra fresh towels two days before check-out, the front desk agent wouldn't provide two extra fresh bath and two face towels at first -- felt as if they were one step short of asking for another credit card deposit. Still didn't get the extra hand towels afterwards. Note: I made it clear that I was not planning on stealing them. One other note.. make sure you wear your shoes inside the rooms -- otherwise, your socks will be basically black. Can't imagine the last time the rugs were actually steam cleaned, but apparently not in this decade.

Staff were very friendly

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Friendly staff and convenient location

The breakfast is gross. Room was average

The carpet in the room was wet. There was someone running up & down the hallway several times. Lots of noise just outside of the room. Laundry carts

We had a great stay. Front desk staff very welcoming.

A/C stopped working during the night.

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Staff

Parking was fine

a convenient overnight stay before a road trip with a decent breakfast buffet.

Good Clean

Hotel was great and location is perfect...

The staff was friendly and helpful. The property is dated but clean and well maintained. The breakfast was ok with a few choices.