Hampton Inn and Suites by Hilton Waterloo St Jacobs

Friendly staff

Enjoyed the free breakfast

Perfect stay

Great stay, we love the suite to accommodate a family of 5. For future hotel renovations, please add overhead lighting in the guest rooms. It is impossible to find stuff in your suitcase unless you move it into a bathroom or in front of the exit door neither of which works for families travelling. This is a problem at a lot of hotels-- why s there is no decent lighting in the main part of the rooms? Re breakfast, would love to see plain unsweetened yogurt or kefir instead of sweetened and whole wheat bread.

Execelente !! Toda a atenciosa e maravilhosa os quartos são bem bonitos e grandes o café da manhã incluso é gostoso ou até é bem organizado com certeza vou me espetar novamentez

Very clean and staff so pleasant and helpful.

Excellent! I have been coming to this hotel for years now, always great experience!

It was great all staff and clean and bar was a nice surprise staff was great

Friendly, good breakfast, like new hotel, good location🙂 Asked three times to get a toilet seat fixed, never happened 😞

The hotel offered a washing machine and drier at minimal cost which was excellent as we had been travelling for 10 days when we arrived. Our Room and bathroom was spacious and clean. Check in staff were helpful. Hotel is walkable to St Jacobs market and Stockyard brewery and not far from Cambridge centre shopping mall. Hotel is in a Lovely rural setting.

The hotel was in an easily accessible location. The staff was very friendly and the room was incredibly clean. We would not hesitate to stay here again!

The coffee was surprisingly good. The breakfast options were limited but good enough for our stay. The staff were friendly and the hotel and room were both clean. It was nice having a room with thinner pillows that could be stacked for side sleepers or used singly for stomach sleepers.

All around great hotel to stay.

Room was not cleaned properly. Bathtub was dirty and we had to clean it before using it. I also dislike that rooms are not cleaned daily. My sister was also staying in a different room and they found a condom in the sheets prior to sleeping in it. They also requested that the bed sheets be changed after that and it wasn’t done. For the price we paid I would have expected better and cleaner accommodations.

The staff are all very kind and helpful.

This is a new hotel. Good location and friendly staff. I enjoyed my stay with my kids.

Very clean rooms, very quiet. Conveniently close to the farmer’s market. The breakfast was delicious and very fresh. Thank you!

Wonderful, Value for Money 😊

Staff were super friendly and helpful and chatty, which was nice. Just loved Stella in the breakfast area, couldn't be more engaging!! If I had a complaint it would be lack of recycling in the breakfast area. The first day we had plates, the second day it was all disposable and zero recycling options. Small condiment packages etc could easily be swapped for a larger dispenser. The rooms had shampoo and conditioner in refillable containers, but boxed soap and paper cups wrapped in plastic. Definitely time to get rid of that type of waste!! The gym was excellent, lots of great equipment.

Excellent stay!