山顶旅馆

Awesome Pool

You can tell it’s an older hotel but they have the necessary upgrades. The pool is FABULOUS! Didn’t realize breakfast wasn’t included and the restaurant is closed Monday and Tuesday. So that was lame. But otherwise great stay!

Love the outdoor pool.

Love the pool something different but very relaxing for a dip

Beautiful pool. Room was clean had everything we needed. Staff was friendly and helpful

Nothing fancy but did the job for a one-night stay on a longer camping trip. Really liked the large upper parking lot for our trailer. The pool and hot tubs were quite nice. My only negative would be the A/C which didn't seem to cool the room down enough. But overall, pretty good.

I booked a pool view room based on photos showing direct access to the pool through the balcony. However, upon check-in, I was assigned a room on the second floor with no direct access at all. Despite checking in very early, the front desk refused to change my room, claiming the hotel was fully booked. To make matters worse, the room itself was very dirty and covered in dust. The facilities are severely outdated, and the air conditioner was so loud it made it hard to sleep. The only positive aspect of this stay was the pool area, which matched the online pictures. But without the pool, this hotel falls well short of a 3-star standard. I would not recommend staying here.

This hotel is quite nice. The pool and grounds are fantastic and very well maintained. The rooms are a little outdated though, but everything was quite comfy. Don't forget to ask for pool towels when you check in because there are no towels kept near the pool, so it's a little bit of a walk to get to the front desk back and forth to the pool.

The only good thing about this hotel is the outdoor pool. The room was dirty and in poor condition for the price. The staff was also reluctant to give us extra towels for the outdoor pool.

Love the pool & Julie at front desk!

The floor was clearly not cleaned or vacuumed. There were hair-pins, food crumbs and pieces of wrappers on the carpet. The carpet itself was frayed and had many stains. The pool was alright. The beds were not comfortable. Both beds were sagging in the middle so made sleeping next to someone else very uncomfortable. The restaurant was not open when we arrived around dinner time or when we were leaving around breakfast.

Friendly reception staff. Lovely spacious room, clean and tidy. 15 minute walk to down town.

Based on the reviews I wasn't expecting the hotel itself to be amazing. Highlights of our stay were #1 the Fork Seasons Restaurant and the #2 the pool. The rest was a 2 star at best. The service and food at was outstanding, seriously delish Thai food. The front desk manager that was working when we checked out was less than pleasant. We checked out at 10:50 am and asked if we could chill the pool until 12;00 noon and the short answer was no. Even though it was a smoky day and only 2 people were at the pool. She told us " people were lined up to use the pool" with early check-ins. Nobody was lined up and nobody was checking in early. In addition, an early check-in was never offer to us. Regarding the room, the beds were uncomfortable, and there was mold in the shower and on the floor tile in the bathroom. We met some lovely people at the pool that mentioned they had been coming to the hotel for 6 years, and this year there was a noticeable decline in the care and cleanliness of the pool deck area. These folks took it upon themselves to go to the hardware store and pick up wasp catchers. The wasps were next level until they took action.

Really wanted to love our stay but wow this place has not been maintained well or at all. Our room smelled very musty and the carpet was torn up in lots of places.. Discoloured in others. The bathroom was not clean.. The mattresses are discoloured and old. The cement railings inside the pool are crumbling into the water. For the price, this place is not st all up to par. There are many pool chairs that you will but the bar because they have ripped over time. This place has a lot of potential but desperately needs care and attention. Also having your restaurant closed over a busy summer long weekend is a strange strategy. Makes sense during off season but depletes the value of the stay during peak season and peak rates.

The hotel definitely needs updating. The pool is very nice.

Poor customer service

This is quite an old hotel with basic facilities. No pictures of the building was found on Expedia website except for the outside pool

Good location. Rooms are dated but clean

The hotel was good, the pool is a nice way to refresh and relax after a long drive. The only negative was the bed and sheets, noisier than other hotels we enjoyed on our 10 day trip.

Room carpeting needs some TLC; when it is frayed, time to replace!