希爾頓尼亞加拉瀑布/福爾斯維尤酒店及套房

風景好

整體服務是好

Good

地理位置很好👍很方便

The room was too dark. We had to ask for extra lighting.

景观很好

Pleasant stay

View很好，可以同時看到美國瀑布和馬蹄瀑布，非常值得

Great experience!

The room and facilities were excellent

Very comfortable, the pool is very, very clean, and the service is faster.

Parking was overpriced even for hotel guest

Good, clean hotel with great views of the falls and helpful staff.

Nice

Wonderful place and staff

I liked that staff was friendly and helpful. I loved the bar with live music in the hotel. I did not like that my room had a bad sink. Every time I turned on the water there was this horrifying loud horn sound. I tried to call the front desk but my phone was not working in the room. Then I used the app to make a complaint. Someone was supposed to come and see about it but no one ever showed. Other than the sink incident, I enjoyed my stay.

I’d like to start by saying that the room I had was perfectly comfortable and with an amazing view. It was clean tidy and well appointed. The problems I had I know were shared by others attending the same conference as I was so these are not issues unique to my room. Each morning it took between five and 10 minutes for the water to get hot enough for a shower (and then it was scolding). The lifts are not fast enough to cope with the number of guests and the number of floors. It is important to note that one of the four lifts in the south Tower was undergoing maintenance during my stay, but even had it been in use I’m not sure the lifts would have been adequate. A particular bugbear was the Wi-Fi which either crashed, stopped or logged you out literally every 15 or so minutes, and as I was on a work trip that made life particularly frustrating. Finally to the girls running the Starbucks franchise, if you’re supposed to open at 7am please open at 7am! Every single morning there was a queue of people waiting for the franchise to open and it was highly variable is to quite how long after 7 o’clock the first order could be placed. On two of my visits it was at least 7:12am. It sounds trivial but it’s a problem if you’re trying to get a coffee between calls back to the UK and your timing is thrown out by such a variable window?

Great stay. Smoking areas great to have, but a long main road and very dirty beside and around hotel.

Great view of the falls.

Was great,