洲际酒店集团假日快捷套房酒店北巴特尔福德

Good service.

Breakfast was great! Huge selection.

Check in was fast n friendly, same as check out. Food selection was so hood, beds were so comfortable, rooms were clean... suvh a nice weekend away from home.

Illegally charged credit card $50 for towel

The staff made us feel belittled and unwanted.

Only thing i did not like is my room only had a shower and no tub . Otherwise fantastic

Will definitely stay here again

Comfortable and clean. The silicone around the tub looked like it was done by a 4 year old. Not visually pleasing for sure. Otherwise nice place to stay with an awesome breakfast!

The service was good. The front desk workers were polite and understand

Didnt like i couldnt extend my stay, and not getting a reason for why i couldnt extend my stay, even though they said they wernt fully booked up.

Great stay, friendly staff…very nice rooms. Large bathroom and two king sized beds. Wonderful.

We stayed for dance competition the bed had stains on the sheets , hair in the bed and the duvet had stains on it and a few that looked like blood . I called down at 10pm on the 25th to get housekeeping to change the bedding she said no one was available, I went down and spoke to the front desk she gave me sheets to change myself and found an ever more stained mattress protector but did not give us a duvet so we used a sheet to sleep with . I kept checking back throughout the day on the 26th and it still wasn’t done . I spoke to the house keeper and front desk she said it would be done . We went back in the afternoon at 1pm and it wasn’t done checked after 3pm . We came back at 945pm and it was finally done but it was the same stained duvet. Every time I went down there was no one at the front desk so we just bought a blanket .

Love the check out time

Decent hotel, no office chair in our room and couldn’t get the tv to work. Some damage to the walls and around the grout in the shower. Overall, okay no major concerns!

I really enjoyed my stay. The general cleanliness was great. However, there were two spots one is not a big deal. It was along the upper wall close to the ceiling. It had white marks I thought weird to be so high. And the other was the chair in the room looked like milk was stained in the chair. We just didn’t sit on the chair. We had no complaints on anything else.

The room was great but the pool area was freezing and the "hot" tub was luke warm. Not enough towels supplied in pool area for the amount of people using the pool area.

The staff were not helpful, I checked into the room. A few minutes I had two girls get into my room. The pool hours need to be extended. The area around the property just did not feel safe. Would not be spending another night there! Everything was chaotic!

Nice rooms, the staff are very pleasant, very clean and the breakfast excellent

Good

They have very nice rooms