尼亚加拉瀑布景酒店

環境清潔待加強

The view was definitely worth the price

Our stay here was good. The location is really great and we were pleasantly surprised that we had a view of the falls. The room was quite spacious. We opted for a room with 2 beds and a sofa. Unfortunately, the sofa bed mattress was TERRIBLE so my daughter slept on the floor with the couch cushions and extra pillows. This was disappointing as we paid for the extra bed and could not use it. If you’re planning to utilize the sofa bed here, just be aware it will not be comfortable—you’ll be better off on the floor.

Good.

Bed

The view and location were both great!

This was our first time staying at this hotel. Were were both happy with our stay. We ate in the restaurant and the food was very good. Special thank you to the young lady on the front desk Dinora she was very pleasant and very welcoming everytime we returned to the hotel. She is truly an asset to your business. The only concern I have is your swimming pool and hot tub. People in both with clothes on this was a reason we never took advantage of pool. Not just a tee shirt but full dress head to toe. Not sure what can be done but they should be told its not laundry day.

Het hotel is mooi en centraal gelegen vlak bij de watervallen. Onze kamers hadden uitzicht op de Horseshoe Falls. De kamers waren schoon en netjes en het personeel was erg vriendelijk.

Recommend

We didn't get our room till 5pm

Room clean staff helpful parking its expensive ı know but Niagara its normal ı park front the hotel its easy ı like it very good view price best

Room clean

Very disappointed in our stay. As a family of 6 we require the rooms woth 2 beds and a sofa bed. We opened the sofa bed to see a very worn out mattress with staining and zero linens for said bed. We asked for a mattress swap or portable bed and linens. When I told the gal at the desk that the mattress was disgusting and showed her a picture, she stared at the picture and asked where is the disgusting part, knowing full well she would never sleep on a mattress like that. We left for a bit and came back to a less terrible mattress with a protector on it...no linens. We left again for a few hours and asked for linens again. We waited 30 mins for them to bring us 2 top sheets, no blankets or pillows. We used spare pillows from regular beds for the sofa bed and covered our kids with sheets from the actual beds and bath towels as we were not confident if we called down that we would get anything better. One of the sheets that was brought to us was still damp and couldn't be used. Would not stay again.

Really nice hotel, the staff were extremely polite and organized which made checking in and out a breeze. Everyone who worked there, that we interacted with were all smiles and polite and welcoming. The view from the room was great. (Could have been worse) and the bed was clean and maintained daily. Thanks for a great time

Excellent location!

Love this place

Hotel looks updated but the falls view is amazing. The location and view makes up for other issues

Amazing place to stay with amazingly nice staff and clean large size rooms especially kid suite.

The main bathroom near the entrance was horrible—dirty and smelling bad! Also, it said breakfast was included, but when I got there, they said no—that it doesn't open until the 27th! They put way too many chemicals in the pool.

You get what you pay for. It wasn’t bad, but it wasn’t great either. The staff was okay, not particularly friendly, but not rude. The bedding and towels had a strong chemical smell, which was unpleasant. The shower appeared to be recently renovated, which was a nice improvement. Overall, our stay was fine. I would consider staying here again only if I couldn’t find a better option.