天堂套房酒店

一般价格高了点

The pillows are kind of big for my liking, but 5 stars all around. A very nice place to stay.

the staff is great

Parking was secure and well lit.

Just a nice atmosphere

Very clean, new carpets, new bathtubs and sinks, hot water almost instant!

Great stay

Liked everything except the gym. Very warm even with two big fans. Need air conditioning perhaps?

Nice clean hotel room and friendly staff

Great little place, especially for the price

Very clean

Newly renovated and very clean. No TSN on cable TV...!!

The bed was very comfortable and we loved the pillows. The room was clean and although no daily maid service, if we needed anything it was soon delivered. The rooms are not very soundproof, we had an end room, but when next room occupants talked we heard them. We had booked for 1 night about a month ago, then asked to extend for another night. We used the same booking agent, called the hotel to confirm we got the same room both nights. Their system didn't automatically register our room for both nights and we were checked out and had to check in again for the second night. Very inconvenient, we tried to use the elevator the second night at 11pm, our card didn't work and we had to go to the front desk the have it activated. Glenn at the front desk was very helpful.

The rooms were very clean and spacious.

room had no towels in it so we had to go to the desk to ask for them when we first went to the room

First I want to say the employee at the front desk (Glenn) was very friendly and helpful. A very pleasant young man always smiling and eager to please. Also the staff at the breakfast for very friendly and efficient. The bed was comfy. Some things that could improve would be having a coffee table in the rooms so there is a place to play cards or put out snacks. The walls must be thin as you can hear most anything outside your room. We did not like that the washroom near the dining was not accessible without going to the front desk to get a key. This can present a problem if clerk is busy with a client and one needing the key has health issues that requires a washroom quickly. Perhaps make the door only accessible with your room key if needing it locked. Having the option to have your Sunday breakfast that is included to have that amount deducted from the Sunday Brunch and customers pay the remainder, so that on a Sunday one didn't have to be rushed. But lots of positives so wouldn't not stay here again but would likely look elsewhere unless some of these things were improved.

Clean lobby and rooms

The carpet in main lobby bad condition.

45 minutes to check in and a breakfast that starts several hours after most leave for work.

Check in was great, very friendly staff. Bed was amazing, had a great sleep. Hotel is close to a lot of shopping options.