凯艺套房酒店

Very good

The hotel is fine. Hotel recently did renovations, super chilly

The air-conditioning had a smell to. It was a little bit wet. The breakfast room was never tidied after breakfast. There might’ve been a sweep or mop, but tables were so greasy and grimy. Front desk was very hard to reach many times they’re had to have been a callback. Hotel was nice. Hotel management was not accommodating to disability, I had called ahead to request a handy capable room. They had provided a room on the bottom floor, where the door was not flushed to the ground. It was up on a lift. I’d explain this would not be accessible as my mother had a mobile scooter. He had put us in a different room and said this room cost $20 more but just for me that that would be removed even though my mother‘s disability should’ve been accommodated.

No complaints

New renovated rooms. I understand that they charge $20 for parking as it is very close to all attractions and business is business. However, There should be free or at least discounted parking for guests. Otherwise, everything is good.

The breakfast was good. Good price clean room great staff

This property needs significant improvements. The room was outdated and worn, with visible cleanliness issues from the moment we arrived. The linens looked used, the beds were uncomfortable and hard, the pillows were cheap and very gross, the amenities were minimal and poorly maintained. The building was loud at all hours, making it hard to rest. Overall, the stay did not match the expectations set by the listing, and I cannot recommend this hotel in its current condition. If they would have given a refund I would have left to stay somewhere else. This was not even a 1star hotel.

No sports channel and games

Stop was great locations , incredible and the breakfast is okay

Good and comfortable

Chambre avec divan lit que nous avons dû déplacer car le lit ne s’ouvrait pas par manque d’espace. Aucune literie car le matelas était neuf et encore emballé dans un plastique

The air conditioning was fine. The parking was safe but we were not told about the parking fees until we checked in. That fee should have been a part of the package and not another fee when you check in. We had to pay for parking per day.

we stayed at exterior room. the room was renovated, clean and spacious. the location is amazing. loved our stay.

Belle grande chambre près de tout les commodité. Nous avons fait tout à pieds.

I liked the room and it was quiet, the air conditioner was ok, l like it cold in the room but couldn't feel the cold unless I was right up by the window

could barely feel the air conditioner, I like it cold in the room, could only feel it if I stood by the window and I turned it as high as I could

Smelly hallways- AC was temperamental - controls had no relation to how the AC operated-something else seemed to be controlling the unit’s

Excellent

I book this property with swimming pool for the kids... But the pool is under renovation... So unavailable... Pretty disappointing :-(

Pool is temporarily closed and we didn't experienced. Breakfast is great, my kids love it