We were willing overlook the open drug use, and people defecating on the side walk right in front of the hotel, we knew downtown isn’t the best area.
But a hotel's most basic responsibility is to provide a place to sleep. On that, the Quality Inn Downtown Vancouver fails completely.
The nightclub that shares a wall with the guest rooms was so loud that our entire room vibrated until 4AM on both nights of our stay. That’s not hyperbole, the bars close at 4AM here.
The nightclub's smoke machines repeatedly triggered the hotel's fire alarm between midnight and 2AM waking everyone up with blaring alarm bells multiple times. The staff said this is a regular occurrence.
The staff was friendly and professional, which is the only reason I'm giving two stars instead of one. They have a well practiced excuses that the hotel is located in the entertainment district and that noise is to be expected. If that's the case, guests should be clearly warned before paying hundreds of dollars for a room, not after checking in.
At $450 USD per night, this experience was unacceptable. Had we known that sleeping would be impossible, we never would have booked this hotel. No matter how convenient the location, a hotel that can't provide a reasonable night's sleep isn't worth the price.