质量旅馆&套房Levis

It is always a pleasure to stay at this Quality Inn. Great staff amd a wonderful breakfast.

Perfect

This hotel is outstanding. Their service is amazing. Our refrigerator was broken and they came and provided us a new one quickly. They have a generous breakfast and the rooms are very clean. The beds and pillows are very clean and comfortable. If we ever return to Quebec City, we would only think to stay here. And very reasonably priced.

Very good.

The recent renovations were lovely. The shower was great. Everything was clean and comfortable. The breakfast was substantial.

Lots of animal equipment, helpful staff

Close to highway, easy on and off, restaurant within walking distance. Friendly staff, excellent facilities. Comfy beds and well equipped rooms - small dining table, coffee maker, fridge and microwave, with mugs and glasses as well as some takeaway cups.

Great

Personnel très courtois, chambres propres et modernes. Les déjeunés étaient excellent, choix variés.

The main reason I booked this hotel was for the kids’ playroom, which was advertised on the website and in description. However, upon arrival, we were informed that it was unavailable due to renovations—something that was never mentioned beforehand. That was a huge disappointment. Second, I requested a late check-out at 1 PM since I was traveling for work (a conference on Sunday morning), and my wife and kids were planning to stay at the hotel until I returned around 12:30–1 PM. This was another key reason we chose this hotel, as the playroom would have kept the kids entertained. Initially, I was told that late check-out was only available for “members,” as if I had to sign up just to extend my stay by two hours. After multiple requests, they finally made an exception, but it felt like I was asking for something completely unreasonable. Lastly, after a long Saturday, I went to the reception to grab two beers. The staff assured me they would charge them to my credit card on file, so I returned to my room. However, after 10 PM, the front desk called—waking up both of my sleeping kids—just to inform me that they didn’t actually have my card on record. When I asked if I could settle the payment in the morning, they refused and made me come back downstairs past 10 PM, despite having just disturbed my kids’ sleep. I’ll finish by saying that nothing was done with bad intentions, but the way things were handled was simply not professional and not customer-focused.

comfortable, clean and new.

Hôtel très propre, petit déjeuner offert est excellent, séjour confortable et apprécié par toute la famille

When we arrived the counter attendants were great. We had room 309. The entire floor right off the elevator smelled like cat urine. It was late so we didn’t have a chance to leave as we drove a long while or we wouldn’t of stayed… The smell was that strong we hardly slept. Got there around 11 pm and left by 7 am all feeling terrible and exhausted from the smell. Told front desk and their response was “I’ll look” Not happy with our stay at all.

The property is being tenovated, quite noisy, dusty. Had i known in advance i woukd have not booked.

Staff was very accommodating and very kind.

Room clean and renovated Looby is under construction but didn't affect anything. Complimentary coffee and juice 24h in the lobby Breakfast good Good water pressure 2 car charger in the back Was happy of my stay with my family.

The room was clean and sizeable. The bed creaked when I would turn at night. The hallway on the fourth floor smelled pretty intensely of either cat urine or mold, fortunately that smell was confined to the hallway. I mentioned it to the staff on check out who said she would have someone check on it; (they accept dogs and cats at the hotel, so it could be one of the other).

The place is acceptable but lack of experience to response to extreme weather. The parking lot entry wasn't well shoveled. The staff there helped shovel the snow with minimal tool.

Nice pool for the kids

Good