德鲁梅荷勒温德姆华美达套房酒店

There were used coffee capsules left at the minibar when we checked into our room, which suggested that it had not been properly cleaned or inspected. When we called the front desk at around 5:00 p.m. to request replacements, the staff member who answered told us she was the only person on duty and therefore could not bring any new capsules to our room. We found this explanation disappointing. For a hotel of this size, it was surprising to hear that no one was available to assist guests during the late afternoon. Even if she was indeed the only staff member on duty, we were not expecting immediate service—it would have been perfectly reasonable to arrange for someone to deliver them once additional staff became available. Unfortunately, no alternative solution or follow-up was offered. We have no complaints about the hotel's location or amenities, which were both good. However, considering we paid nearly $400 per night, we expected a much higher standard of customer service. Based on this experience, we do not feel the level of service justified the price.

Nice hotel with a fun water slide and pool.

It was a well kept clean hotel

Very loud, very over priced. Breakfast was bland.

The room was great for our family. We stayed two nights. Location and amenities were excellent.

Very good hotel for the price

No complaints everything was excellent. Great breakfast with lots of variety. Staff were excellent! Coffee available 24/7. The rooms were clean and beds very comfortable. Air conditioning worked well. Also a good location with restaurants and grocery shopping within walking distance. Would definitely stay there again.

We only stayed for one night but we were very happy with everything. We will definitely stay here again the next time we're in Drumheller.

We love taking family to Drumheller with us and always stay at this hotel when we do. Staff is super helpful and friendly; the hotel is clean and breakfast is pretty comprehensive and served nice and hot. I look forward to our next stay

The room and property were wonderful for an extended stay. I highly recommend this property.

I would stay here again, we had a great stay - the hotel/ room was very nice & clean. The pool was fun for the kiddos, little on the chilly side for me lol but the hot tub was there so I was happy!

Everything was great. The only feedback I will give is that if anyone’s running around upstairs, it gets very noisy for those who are trying to sleep whether it was just someone right above us in the room above that was deciding to run around or whether there’s people in the hallway and just a bad insulation between floors otherwise we had a great day thank you

Love this hotel when I come to Drumheller! The rooms are nice and the pool is great.

Good stay overall. Pool was excellent

Great pool.

Super clean rooms and pool. Staff were very friendly and helpful. Have zero complaints about our stay

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It was a good stay. Wouldn’t rave, wouldn’t hate on it. Take out food container from previous person left in fridge, but easily fixed. It was loud (floors above), which was surprising, but once people went to bed it was a none issue. Pool was very fun, fast water slide. Lobby had an interactive puzzle table for kids to use, helped while waiting for check in. Good stay. Nothing over the top- impressive, but no major complaints. Would stay again

If you’re coming to town to see some dinos, look no further than the Ramada. Kids will love the fun and clean pool and waterslide and parents will appreciate the updated and spotless hotel/rooms. Breakfast is included, which is a helpful start to the day. Appreciate that the gym looks onto the pool so parents can have a workout and watch the kids play in the pool. Staff were courteous and friendly!

Great place to stay