温德姆华美达酒店弗洛伦斯维尔

The room was clean but very dated. The pool and ice machine was out of order. The dining was staffed by one person who was the hostess, waiter and cook. To say the least service was very slow,

The staff were friendly, however, the hotel was lacking. No elevator and elderly parents on the 3rd floor (didnt know there wasnt an elevator) and paid extra for a king size room and got a queen size bed and broken A/C unit. They did switch rooms the next day to the ground floor with A/C. The pool was 'closed for repair' but we could 'use the public pool down the street". The free breakfast was poor. The ice machine was broken. The service in the restaurant was poor and the food was average. Overall, not a good review for the cost.

The front desk Benjamin was lovely the rest was horrible. From bullet hole in window, hole in blankets, stained towels, lightbulbs broken etc

this was the most expensive spot on our 10 day trip across NB and NS. The pool was not available and we went to a local pool due to the heat wave. The staff was very friendly and helpful but the overall hotel is quite run down. The breakfast was sad with only cereal and breads available and we are gluten free.

nice.. only thing.. continental brakefast so simple

The price of $285 plus taxes per night was far too high for a motel room that didn’t even have an ice machine anywhere on the property. A continental breakfast was included in the room rate and was supposed to be served from 7:00 a.m. to 10:00 a.m. However, when I arrived at 9:00 a.m., there was almost nothing left except a few yogurt cups and a small amount of cereal. When I asked if the breakfast items would be refilled, I was simply told that what was available was all that was left. For the price charged, I expected much better amenities and service.

The hotel doesn't offer a very good breakfast. We were given a room that didn't match the description we requested, but we received a refund. I don't think it's worth the price.

Everything was great! Clean room, breakfast is always a bonus!

L’accueil réservé aux francophones

Chambre dépassée côté décoration, chaise du bureau brisée, mais grande chambre quand même. Ça fait le travail pour une nuit de passage dans la région. Restaurant ferme tôt.

After driving approximately seven hours while feeling sick, my sister and I arrived expecting a clean room and a good night’s sleep. We had booked two rooms under the same reservation but were initially assigned rooms far apart and had to request they be moved closer together. Once in our room, I discovered dirty and stained fitted and flat sheets, numerous hairs on the duvet, and stained face cloths. I immediately contacted the front desk. The first replacement sheets were the wrong size (king for a queen bed). When I asked if they were clean, the employee replied that he believed they were. They were not—the fitted sheet was stained and the flat sheet contained another large hair. A second king fitted sheet was brought by the same young employee, who explained he didn’t normally work in housekeeping and wasn’t even sure it was the correct size. I appreciated that he was trying to help, but it still didn’t resolve the problem. I asked that someone with the authority to help come to my room. After waiting about 20 minutes, I called again at 8:41 p.m. and was told I had to wait until after 9:00 p.m. for the front desk clerk to be relieved. No one ever came. By 9:25 p.m. I still had no clean queen sheets. After 11:00 p.m., I gave up waiting and used blankets from my own vehicle. The room also had a disconnected phone, a missing bathtub plug, a badly peeling office chair, and broken curtains. For a $206 room, this experience was unacceptable. I’ve requested a full refund.

The rooms were clean.

The pool has been out of service for more than 5 years. But you advertise having a pool. The ice machine has been broken for4 years. If you walk around the parking lot. There is garbage all around where the dumpsters are. Clean room, but air conditioning is really loud. Bathroom very nice. Restaurant on site is very good good.

Room was ok, not the best I have stayed in but not the worse. Price for value not great. Breakfast was not worth it. Cold cereal, bagels, and mini muffins. Juice and coffee

Good enough for an overnight stop during a trip. Staff super friendly, helpful and welcomey. Breakfast wasn't the best.

We are very pleased with our stays in Florenceville.

Hard to find staff

Continental breakfast is very blah and stale. Beds are hard as a rock. Curtains blow open with a/c or heat on.

Sofa bed in room 324 was broken. Our daughter had to sleep on a very old roll out mattress. Switching room was not possible but I doubt the hotel was really fully booked since Expedia suggested to upgrade my room earlier that day. Even if the breakfast is included from 7 to 10, most of it was removed by 9:30 Staff was nice

👍