天际酒店及水上乐园

成個酒店得一個微波爐可供顧客使用，另外製冰機亦係得一部，房間清潔欠佳。另外嗰房好嘈，樓上及周圍到晚上，有好多小朋友跳蹦蹦，致房間內很嘈。難以入睡打電話到前台叫人幫忙，效果都唔係好理想。

Everything is good

Room size a little bit smaller than expected

Everything was perfect

We were there to celebrate our Christmas with our kids plus a birthday. The staff and environment were amazing. We planning to use this in the future.

Rooms were mediocre. Small for how many people it ‘fits’ pictures make it look a lot nicer, newer and bigger than it is. Very strict on how many towels per room.

Staff was nice and efficient. They have movies playing for kids in the courtyard which was unique and brought a sense of community which was very nice. Had some trouble with the keycards working and not working randomly.

The stafff was nice

Staff was great as usual (this is an annual visit for us for the past 15 years), rooms were clean and comfy, prime time location and looking forward to coming back next year!

Great as always very well arranged the only thing I felt

I was changing my clothes in the room and an unexpected thing happened. The male house keeper just open my door, and I am a female. I have no idea why the front desk did not notify the house keeper that the customer still not checked out, normally the house keeper only comes after the customer check out. And we already notified the from desk we will do the late check out at 3pm.

All good

I love the terrace area and wish the hpurs where longer for families to chill there. Amazing time with the family. I wish the waterpark had a warm pool for kids aswell not just adults..

Heater did not work, too much noise and bathroom was dirty found a bug in the shower

I like the hotel the rooms are very clean my kids love it I always stay there for 2 nights but this time the house keeper were very rude I have small kids I asked for extra blanket she answered me in a rude way and coming to the door counting the blankets in the room and asking me how many blankets i have like I was gunna steal it or something very disappointed and no coffee in the room same story with coffee it looks like she was force to work there..people go away to have good time have a break from stress I don’t think we need to go there stress even more…

The room I didn't like the step in and out of the bathroom. We stayed when there wasn't too many people there outside the room was a garbage bin and a bin for waste The one morning a big truck was outside our window. The next day was the waste truck pickup lot of noise outside early in the morning. We were told Friday the water park would be open by 11:00 it wasn't open until 3:00 that we missed the water park all together. Wasn't happy with it at all The staff was very nice

Perfect

Good

The staff is courteous and polite. The room needs a makeover. As soon as you open the door, there's a smell. Not a pleasant one and it lingers. Although, the room is clean. And they need to do some soundproofing or adjust the time at the courtyards to like 10am. The kids were already yelling and screaming at 7:30am in the courtyard. I like the idea of the courtyards but either soubdproof the rooms or adjust quiet time.

Charges for parking was crazy. Noise was out of control at night time.