三峡谷湖滨城堡酒店

Good

good

Rooms are clean and staff were excellent. It is an older property but very well maintained.

Amazing place and nice view.

The hotel is awesome and steeped in history. However, the food was a bit of a letdown. The carbonara was bland, and the chicken seemed a bit old.

Excellent stay at Three Valley Gap, super friendly staff and very helpful. They are also dog friendly which was very important to use.

Very little and poor reception on TV. No WiFi available in rooms. King bed was in rough shape—. Very soft and uncomfortable. Found it hard on our backs

Loved the ghost town, and found the building itself intetesting. As a kid i would have loved all the different passage ways. Staff was extremely friendly and helpful. Gardens need some TLC, but can certainly see potential, it was early in the season as well. Room was clean, though there were many items that were not well maintained, the screen door to the balcony had no handle, and the door itself could use some lubricant. Be prepared for quite a lot of traffic noise as the highway is right out front. Middle of the night it is not too bad, i wore earplugs. Food was OK, diner style, maybe a bit pricey for what you get. Very poor tv quality, tried to watch the hockey game and it was so blurry it was hard on the eyes. I understand it is a family run hotel, and that they are seasonal, but starlink is now available, should have better TV, and internet access. It was cool at night so leaving the window opened made it comfortable, not sure what it would be like in mid july with no AC Overall, happy we visited, stayed two nights, 1 is likely enough.

Super cool hotel.

If you have small children that love the pool, bring a life jacket or floating arms. We didn’t and our daughter loves water but because its so deep at the start she couldn’t enjoy it. Don’t underestimate the restaurant either, the food is amazing and portions are a perfect size. No waste on my plate and even had home made pie!!!

Very friendly staff. Accommodation was very outdated but generally clean. No mattress protectors which was unusual. It’s definitely a road side attraction that’s an artifact of its time. That said was in a beautiful setting. Has potential if the right team came in and gave it a proper facelift.

Always a pleasure to stay here. It's quirky layout, historical presence and beautiful grounds make this a wonderful stop and stay for all ages.

Beautiful views overlooking the lake and mountains. Lots of parking, rooms are clean but are 'tired' looking. Staff were very helpful.

We had a great time here! Hotel is fun to explore and the ghost town was amazing. Food at the restaurant was good, maybe could have a bit more variety but other than that we will be back.

Frozen burger patties.Bottled Caesar dressing ( so easy to make fresh) Not impressed with the restaurant at all. Unfortunately there is nowhere else to eat. Hotel is very tired and rooms need to be renovated. Stayed for one night as we always wanted check it out. Extremely disappointing Not worth the stop 👎

The staff was very professional and friendly. The room was clean but the hallway rugs needed to be updated. The sheets were beige would have preferred white. Enjoyed the ping pong and pool table. Really enjoyed the walk thru the ghost town, very interesting, lots of antiques and well maintained.

Very cool place to stay!

This is our second time staying at the resort. My kids love it so much! It’s outdated, but still so fun to stay at. Rooms are clean and so is the rest of the resort. Staff are friendly and welcoming!

Great hotel with a ghost town next door.Clean swimming pool and jacuzzi Would like to come back

The property itself and the views were beautiful, and we truly enjoyed that part of our stay. However, the overall guest experience was disappointing due to the attitude and lack of accommodation from the staff. One incident that particularly stood out was when our group of four families was having breakfast in the lunch room area. Since there were multiple young children with us, a few dry cracker crumbs ended up on the carpet. We made every effort to clean up after ourselves, but some crumbs remained in the carpet fibres. When a staff member came by to empty the garbage, we politely acknowledged the situation and apologized, explaining that we had tried our best to clean everything. Unfortunately, the staff member’s response and tone came across as condescending and unwelcoming, which made us feel uncomfortable and judged rather than understood. There were also several inconveniences that affected our stay: * No change room available near the pool area * No microwave provided in the room, which was especially difficult while travelling with newborns and small children * Despite requesting nearby rooms for our four families at check-in, the staff did not accommodate the request, even though the adjacent rooms appeared to remain vacant during our stay Overall, while the location and scenery were excellent, the hospitality and guest service did not meet expectations.