上海安曼纳卓悦大酒店

Nice and clean hotel

If Breakfast have more choices will be good.

The location is really convenient for me, close the metro station, close the shopping and all kind of restaurants. The staffs are very nice and friendly. The room is very space, with city view. The breakfast has a lot of choices and they change items daily.

Overall, good deal, but we didn't like that the room temperature couldn't be lowered (stuck at 28 & 29 degrees the whole time)...had to sleep on top of our covers most of the night.

It is a brand new hotel. It locates in a dense older neighborhood. The transportation such as for the MTR is quite convenient. You can walk through the neighborhood to the river. The neighborhood is safe but streets' cleanliness may not be in a high standard.

Hotel is very nice and clean. Great location. Close to a lot of restaurants. Metro station is 5 mins away.

Hotel rooms are clean and spacious. Price is reasonable.

Good location, 3 mins walk from bus/ metro station and easy to go to Disneyland/ airport. Though no huge/ signature shopping mall, have basic restaurants at vicinity or take 2-5 metro stations to Starbucks Reserve Roastery or some famous shopping street.

I like the reasonable location, surrounding amenities and shop nearby. I don’t like the cleanliness of the room, there are not even a proper sitting in lobby. It’s apparent after one year of operations there are still area to the overall service not up to mark.

A very well furnished hotel. The room is beautiful and comfortable. Will be back again.

Amara hotel was very nice the staff was outstanding. I read previous reviews before booking with complaints about language barrier. I had absolutely no problem with language barrier. I’m fact I had paperwork that was in Mandarin the staff coordinated a delivery for me as I went out exploring the city for the day. The concierge, front desk, bell staff all superb. I will definitely be back.

Everything was just ok. I booked this hotel again for this year because my first impression was very helpful staffs and kindness, but this year trip was very different. The hotel swimming pool was close for no reason and lobby service was unprofessional. When we had a meeting with our partners in lobby cafe, our staff brought Starbucks coffee from next door to offer my boss and we were also going to order from The cafe. However, the manager came to our table and say our boss can not drink Starbucks coffee because it came from outside of the hotel. I thought it was strange and rude because they were not professional. They could be more accommodated whole situation but they ended up kicking us out of the cafe. It made our partners feel so uncomfortable and upset. I will not book this hotel ever again.

Hotel is pretty new, however, the cleaners are not reliable. I found they don't clean the toilet floor. We used two cups. Both were not cleaned. They left one unclean on the table, one with my lipstick putting back in the drawer. There were lots of staff standing around the lobby. But none of them will greet you. When you ask direction tips, they didn't show too enthusiastic as well.

World Class service from arrival to departure in all sectors of this wonderful organization

Spent one night at the Amara. It is nice and new and about 2km from Shanghai Railway station. I forgot my iPad in my room and called from the train station in the afternoon. The next morning my iPad arrived in Nanjing because the hotel was nice enough to ship it straight to me! That is service people! I recommend this hotel, the pool is being renovated, the rooms are nice, the price is right, even a Thai restaurant on the premises. Brilliant all around! Cheers!

The staff is very helpful and the environment is goo.

The outdoor pool is not working yet, other than that - very nice hotel for the price

The location is excellent, within 5 mins walk to Metro station. The concierge and reception staff are knowledgeable, helpful, pleasant. The duty manager is responsive..called back very soon after the missed call. They provided assistance very promptly

The upgraded room was amazing. Comfortable and clean. Will definitely go again.

The staff was great. A nice view from my roof. The room was clean and everything appeared to work. I enjoyed being in my room while in Shanghai.