The staff are amazing and gracious people. They are very good with foreign guests. The room was clean and comfortable. They also do your laundry for free! What a bonus! As others have said, this is an excellent travel hotel. It’s in a lively Hutong pedestrian shopping street, so there is no vehicle directly to the hotel. I would suggest taking a car to the north gate of the street. If you take the subway, it takes about 1/2 mile on foot from the south gate. It’s a convenient location for accessing most Beijing sights. We were on the go and didn’t spend much time hanging around in the room, but it’s great for a shower and good nights sleep. The vibe is family friendly, so it’s not a place for party animals. There are some nice books to borrow, a table for 6-8 in a pleasant lobby with refreshments to buy. Plenty to see and shop and eat right outside the door. The neighborhood has an authentic China feel, with lots of locals and tourists enjoying the atmosphere. The street has good security and lots of cameras so there are no issues with overbearing salespeople or pickpockets. Again, the staff are a gem! Very welcoming and friendly and helpful.