Futian Shangri-La Shenzhen

1. 員工很友善，服務態度良好 2. 自助早餐食物多元化 3. 酒店游泳池是室內設施齊全，有按摩池，有桑拿，而且也照顧長者 4. 入住時為其中一位設有生日掛飾， 10分貼心

感謝職員在沒有要求下，仍為我們安排較高的樓層。

各方面都令人滿意，若有問題速度好快解決

酒店所有人員都十分有禮貌，特別是幫忙check-in的員工，當房間出了特別情況都十分快派人處理好

Tbh, pretty disappointed compared to the same stars hotels in SZ, overall, it gives me the impression that the hotel is trying every bit to cut cost.. The front office staff are just less trained, we were never greeted or even given directions to the hotel’s lift after check in, or never asked about our stay when we checked out (for sure, I would have named a few things) And I don’t expect a 4-5 star hotel had to wait until pretty much everything at the area “gone” before refilling, and this was 10am at breakfast. There were just so many disappointments. And I don’t believe the room we were given to have a 45m sq ft. While the location is perfect. I do not recommend this hotel, you can get much better value elsewhere.

十分加 可以用尊享行政酒廊待遇

位置十分好，附近有大型商場，購物飲食10分方便。房間寬敞整潔性價比10分高。

整體來說感覺很好，員工有禮貌

Enjoy my stay and the room are clean & comfy.

Very Good! Clean and tidy room. The Christmas decoration in the lobby is very beautiful. The overall atmosphere is very joyful. We will consider visiting this hotel again in the future.

Excellent

房子面積偏小, 但配套服務不錯, 酒店周邊非常方便

員工服務非常優良，因應本人生日，不但提早安排入住，還升級了客房及悉心佈置了房間，非常窩心。客房寬敞舒適寧靜，設備齊全。餐廳寬敞優雅，食物豐富美味。購物方便，高鐵站、商場、食肆等近在咫尺。性價比非常高，高度值得推薦。

遠處已經聞到香格里拉的香氣四溢，酒店大堂宏偉，房間寬敞。鄰近Coco Park非常方便購物及用餐，值得推薦。酒店大堂有咖啡機械人提供美味咖啡。

最大優點是超方便，3大商場都4-8分路程 房間雖然不是很新，但整體很整潔，空間寬敞

Bathtub is excellent

Room is spacious and location is good!😊

The place is new and decent. Everything is well aligned with the traditional Shangri-la.

The hotel staff is caring. I was sick in the morning and I requested for extra time to take a rest in my room. They are very helpful and even asked whether I need any further assistance. I will definitely be back. However, the gym room and swimming pool are quite crowded. The room facilities are clean and comfy. Bear in mind that you need to ask for toothbrushes (when required).

泳池開放至23:00,不錯 惟未有清楚提示需要上水時間和泳館更衣室正式關閉時間,引致沖身及更衣非常急趕