观澜格兰云天国际酒店

Everything else was good or great, especially the gym, breakfast and the way the hotel was designed, but my bed was a bit bent down. Felt like the mattress had seen its best days already. Overall a very pleasant experience however.

Nice hotel and would recommend. Used the gym most everyday. Standard buffet offering.

I know it sounds little poor but no one in the hotel spoke any english.i stay for 5 days at this hotel and for an internation hotel to only have chinese speaking staff is a little wired. Its not that i expected them to speak english but i could have managed with french, Italian or spainish. Should change the name to Grand Skylight Local Hotel.

Really nothing about within walking distance, but all 3 eating options on the hotel we're good.

We were in Shenzhen on business and we were very impressed by the service of the staff at the hotel. A great place to stay.

Nice hotel for China, good restaurants, great facilities!

A great many thanks to the concierge Olga for all the help during our recent stay. I've stayed there numerous times now and times and always feel very welcome.

perfec for the business stay

This is a very clean safe hotel, wonderful staff. Only thing that is a bit less than you would hope is the breakfast buffet, very limited in selection of foods

Room is spacious, neat amd tidy with sufficient complimentary water supplies. It would be best if phone cables can be borrowed rather than buy.

very happy, I will recommend it to my colleagues. the only drawback is location, far from the city centre

Very nice hotel for the area

mediocre menu, lack of English, location is not ideal. the transport service to hk airport is horrible, took 3 hrs.

It wasn't bad but could be better the amount of money we paid through Expedia. Overall it was satisfactory. Hotel is far away from the Main Shenzhen city, commuting is much easier on Metro then using Taxi.

I will start off by saying the hotel and rooms are great. DONT EAT THE BUFFET. Its overpriced trash. All the food was dried out and bad and not worth the price. Very bad compared to other buffets. The food at the Cantonese restaurant was delicious but the service was trash. They got our order wrong 3 times and every time the waitress didn't see us so we would have to get up and find someone to help us. Really bad service in the Tai Chi restaurant. If you must eat at the hotel, eat there. Not much around the hotel. The bus stop is around the corner and okay, not to horrible depends on how used to China you are. If you are new to china and want to drink a coke don't drink the overpriced stuff in the room, go to the grocery store down the street. The coke was 27RMB +17% tax for a can of coke. A can of coke is 2 RMB with tax included everywhere else in China.Don't get ripped off just for convenience. Room was clean. Hotel staff was nice. The virtual driving range didn't work If you're going here to sleep and be away from people its great. I would stay here again, just know now not to eat the buffet or bother with a taxi that won't ever come. I honestly want to talk worse about the buffet. Standing in line to get bbq chicken the guy ignored me (speaking mandarin) and gave it to an older lady speaking cantonese that cut in line. Everything about the garbage buffet was infuriating and left us upset. That's honestly the worst part of this hotel.

comfortable stay

Love this hotel ..facility staff and location .. too bad had one quick night

We were there for busoness and this hotel is very centrally located for us to travel to different meeting venues. The staff is friendly and helpful, and rooms are clean and confortable. Highly recommend this hotel.

Good for business

The hotel was clean, breakfast was good and the staff were friendly however the pool being empty was disappointing. One of the reasons we booked the hotel was that it had a nice size pool and we were looking forward to a swim after work. To be honest, it is a case of false advertising because the hotel proudly displays photos of the pool even though the pool is empty all winter (winter temperature in Shenzhen is actually pretty warm, we had mostly 25 degrees).