HeSu DESIGNER Hotel & Suites - 西安鼓楼 & 永宁门分店

Super comfortable and professional hotel. Beds and rooms were comfortable and the staff very helpful.

Hotel abbastanza centrale, camere nuove e molto pulite. Personale super efficiente. I ragazzi ti aiutano per qualsiasi problema, sempre molto disponibili.

I really enjoyed my stay. the staff is super available and friendly. I loved the fact that they have a card with the address in Chinese and a QR code that gives the exact location of the hotel. It's very useful when we get lost and have to ask for help :-) To finish, they gave me a souvenir. This is delight the customer!

Excelente hoteExcelente hotel! Tem gatinhos no bistrô dentro, eles servem chá na recepção, tem água disponível à vontade, quarto super confortável e localizado ótima.l! Tem gatinhos no bistrô dentro, eles servem chá na recepção, tem água disponível à vontade, quarto super confortável e localizado ótima.

Le service au top. Bouteille d'eau disponible à l'accueil, avec du thé, et des masques. La chambre est minimaliste avec le nécessaire. Lit confortable. Facile d'accès pour réserver les taxis en ligne, un peu loin du métro. L'hôtel est situé entre les remparts et la petite pagode. Belle expérience.

As the name suggests it is truly a designer hotel and is Instagram worthy. The rooms are nicely decked up and is a great value for money. The staff are young and very friendly and they offer free coffee coupons. The rooms are decently sized and the hotel is new. Location is quite convenient and is 10 min taxi ride to big pagoda, shaanxi museum and south gate of xian wall.

Great location, close to the Xi'an Wall. Great room with comfy beds and a shower with an amazing water pressure 😍. This was by far our best hotel in China so far, would definitely recommend.

We can fully recommend this nice accommodation. The room was very quiet, comfortable with very good beds and clean. The shower ist hot and strong. The whole hotel is realy stylish and the stuff ist very, very friendly and helped us everytime. They served us Cappuccino for free several times and they prepared a very good breakfast. The hotel is located near the old city and in a walking distance to the metro. So we could make the trip to the terracotta warriors by Metro and bus very easy.

Our stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable. What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk teamwho assisted us throughout our stay. The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture). The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable. Highly recommend this hotel for anyone visiting Xi’an!

I had a wonderful stay at this hotel in Xi'an. The location of this hotel is superb. It's extremely close to the subway station, which made it very convenient for me to travel around the city. There are also numerous shopping malls nearby, providing great opportunities for shopping. What's more, it's an ideal place to taste the delicious local cuisine of Xi'an. The rooms in the hotel are very clean and well-appointed. The staff are extremely friendly and always ready to help. I highly recommend this hotel to anyone visiting Xi'an.

說是鐘鼓樓大唐不夜城店，其實距離很遠！ 我們連住六晚，第一晚房間充滿煙味，無法入睡！ 第二晚房門居然不能由內開啟，我們被關在房間內，太可怕！這飯店不推薦，雖然服務人員都很熱心而且很願意解決問題⋯⋯ 自助洗衣機也是個災難，只有三台，無數人等著洗衣服，遊玩後已經很累，還要守著排隊等著洗衣機空閒！ 還有烘衣機也是一樣，烘衣機還只有一台可以烘乾，其餘都是烘浪費時間的

reception staff very good service, rooms are clean and tidy

服務人員很貼心，贈送伴手禮，很開心

decent stuff,good location, clean room, free coffee

酒店的服务特别好，1楼虽然有台阶但是有服务员帮我提行李，房间装修简约时尚，通风也很好，每个房间都有空气净化器，前台大厅可以吃饭，还赠送了一杯咖啡特别好喝。

The family loves it. They 'll come back.

亲子房，两室一厅的结构，两个两米宽的大床，还有飘窗，非常适合一家人入住，没有订酒店的早餐，附近是居民区吃饭很方便。新开业的酒店，房间设施不错，还配有空气净化器，加湿器。洗衣服有洗衣房，酒店离最近地铁站步行十五分钟，服务很好，前台给免费延长退房到下午两点，整体来说很棒。

三卧室合乐套房真的很棒，三个卧室分别有三张两米宽的超大床，还有客厅，两个卫生间。非常适合一家人居住。房间设施很齐全，有加湿器，净化器，冰箱，中央空调，蓝牙音箱等。有自助洗衣房，洗衣机烘干机都很方便，并且是免费的。特别点赞的是矿泉水是无限量供应的。房间了也有提供精致的茶叶。小孩子特别喜欢二楼的公区的红色的陀螺。下午茶也给点赞。

It was an amazing experience! Unlimited mineral water, free afternoon tea, perfect design, high-tech equipment and facilities in the room. I also found a refrigerator that I thought I didn't have before I checked in. My family and I like the new four-star hotel very much. Very good!

Location is great and convenient to many famous places in Xian, staffs are nice and provide many help for my trip.