Holiday Inn Express SHANGHAI PUTUO, an IHG Hotel

Breakfast was great, lots of variety and very delicious. Staff are polite, kind, and helpful. Room is clean and comfortable. Location is not too far from a subway station! Overall, happy I stayed here and would come again.

5 min walk to the metro. The room is quite big

Enjoyed my stay for 3 nights. This hotel is next to Suzhou Riverband and very convenient to get access Metro and DiDi service. It has a beautiful Suzhou River view, quiet yet close to many shops. Breakfast is good but less variety.

Very nice location and nice service

Worn out hotel, with damaged leaking bathroom, rooms and hallways smell of cigarettes, growing mold on carpet around bathroom. No facilities, terrible breakfast, no place to buy and enjoy food or even a drink. Reception staff use a translator app to communicate the bare minimum.

Next to the Suzhou River Band near WuNing Bridge, beautiful. Night view is incredible in non raining day. There is a foreigner friendly bar/food area near the bridge. Many people walk and run along the river. Love it. The breakfast could be improved. Pretty basic.

Realy good

Not too bad which is reflected in the price. Be nice if more staff had a better understanding of English

The hotel is located close to public transportation, and is a walkable distance to restaurants, shopping areas and other attractions.

Excellent breakfast. I really liked this hotel. Travelled with my daughter and would recommend it for the cleanliness, lovely room with amenities, comfortable beds.

good

Hallways need to be cleaned better and garbages emptied.

All good

The hotel is in a very convenient location and close to the metro station. The buffet breakfast is quite nice.

This property is very close to Subway Line 11 and 13, and 1 subway stop away from Subway Line 2 (Jiang Su Rd), which makes it very convenient to get to the major tourist sites. I enjoyed the free breakfast, which included freshly-made ramen noodle soup, wontons, as well as an assortment of steamed buns and hot dishes like eggs and fried rice. The property itself is slightly on the older side, but they provided free bottled and hot water at the entrance and great service. I was also grateful for the on-site laundry room, which is not always available in Chinese hotels. Overall, we stayed for 7 nights and look forward to coming back again soon.

Its a good property in a garden setting and quite quiet. Very clean and everything worked. The breakfast was poor but good options within 300 metres

This property does not communicate in English. This property allows three adults to share a room, but the room is too small to add a roll away bed.

Air conditioning wouldn’t work, Internet wouldn’t work and the staff didn’t speak any English. They were not responsive when I asked them to fix these issues. I ended up

Clean, breakfast selection is alright. Close to the metro

Water leaks to outside of bathroom and wet the carpet Shower head stands is broken Table all scrached No fridge Room wasn't cleaned before check in (used slippers right on floor) Stinks