Holiday Inn Express SHANGHAI ZHENPING, an IHG Hotel

Nice restaurants near by

Poor customer service, no one could understand basic English! 3 paying customers 2 towels ,2 cups for tea,2 glasses for brushing teeth.First night 2 polite phone conversations. Nothing, 3rd call gentleman comes with towels no cups! And i could go on and on.In the end got paper cups. The second night couldn't get air con to work.Wrote politely on app,we are going out forvthe day could you get someone to check our aircon please, not working, 'would you like a fan?' ,no,maybe we incorrectly used it can you send someone. Yes we will. No it wasn't looked at! Another hot night. Also, house cleaning only made beds and replaced towels.Didnt clean anything!

Staff went above and beyond. They were extremely helpful.

Service good and friendly

Staff friendly and helpful

You can not walk to Shanghai Museum ( not 3 minutes) also far away People's square (not 4 minutes ) commercial too expand ?

Fake location not near people’s park From People’s square 45min by taxi Nanjing road 60mins by taxi

Convenient and good price

Everything was great.

Well run hotel with all the comforts and ameninities you would expect. I looked forward to breakfast every day. Quiet, peaceful with great water pressure and soft bedding. Add a no smoking policy and bilingual staff and it was perfect staying here!

I chose this hotel because I needed to take care of some business at the bank across the street. It's a more local area which means lower prices for food, etc but I speak Mandarin so could get around easily. Very close to metro for Line 3/4/7. The hotel provides free laundry washer/dryer which means they were constantly being used. The breakfast was mostly Chinese food, which i enjoyed. Overall a good 3 night stay but again, i only chose this area for business purposes, not for sightseeing.

The area around the property offers much dining and convenience store options. However, the hotel itself is hard to handle. The corridors leading up to our room were laced with smoke smell despite the many signs that says non smoking. Our room had a strong odour of smoke when we first entered and we had to air it by leaving the windows open. As the hotel overlooks the highway, the noise is also somewhat dissatisfactory. The room’s cleanliness is also quite bad with the toilet being the only saving grace and the bedsheets being acceptable. Breakfast is also pretty abysmal.

The staff were very helpful. The Metro Station is very close to the hotel. The only problem is they dont have facility for Exchange of Money and No Restuarant.

Over-all is good.

The room is clean and the staff are very helpful. Location is excellent and has a variety of breakfast to choose from. I will choose the Holiday Inn again next time.

good location next to subway station

Second stay at this hotel. Rooms are clean, tidy, and cosy. Service is straight forward and efficient (Staff have Limited English so problems if you don't speak any Chinese) The biggest problem is that hotel can be quite noisy. The side closest to the subway is the best of two evils. Breakfast is decent with coffee, cereal, and toast as western options. Location is a 30 second walk from Zhen Ping subway. Did have wifi issues on my mac but could be a one off.

Comfortable hotel stay. Metro within walking distance. A recommended Holiday Inn Express.

Good hotel with great staff and nice breakfast. Metro is nearby.

Clean and great wifi. Very close to train station and mcdonalds. Not close to center of city.