Holiday Inn Express XIAMEN LUSHAN, an IHG Hotel

這家飯店我大力推薦,除了客房乾淨整潔,早餐好吃以外, 最值得推薦的是人員服務太好了,你有任何問題,只要是在他們能力範圍之內,都會盡力幫你達成,以客為尊在這裡完全體現,尤其是前台服務人員Roki,經理Alice,還有夜班的年輕帥哥(忘了看名牌),服務態度與熱誠值得表揚。

A good experience that I received a phone call from Alice who is the customer service manager in Holiday Inn hotel. I forgot to take an electronic device in room when leaving I was informed by Alice. She packed and shipped to me according to the address I provided, very impressive.

如果早餐能夠有芝士就更好

1.隔音方面很差 完全聽到隔離的水聲 2.沒有雪櫃 這個我覺得很有問題

房內設施更新過，很乾淨，餐點、服務很好

整體住宿體驗不錯,早餐樣式豐盛美味,但洗衣間樓層因裝修無法使用 Hotels網站提供資訊有誤,此酒店並無提供游泳池

接待人員很好，地鐵1號線旁，位置方便。早餐用餐的地方地板稍滑。

出遊交通便利, 很好喔！

外觀非常亮眼，內部的裝潢需再加強，2336人員服務品質非常好，都以客人立場著想，櫃台服務人員需再加強服務品質，許多事都一問三不知，飯店並沒有提供附近的地圖，都必須客人自行查找地點，該告知客人的服務並無確實告知，例如一樓的茶和咖啡供應時間，雖說服務態度良好，但能給予客人的服務卻有限。早點好吃，房務的服務品質非常好~

透過hotels.com訂房付款，check in時飯店人員不知道已付款，告知後才查明已付款。訂房需求(二張單人床)也不知道，顯示我訂房內容才以加床方式解決。 浴室小且有發霉。

很舒適

Great location, friendly staff, and best value.

The staff was very friendly. The room was very spacious. The breakfast buffet is great. But only the manager speaks English. This is the usual situation in China, so it is to be expected at other hotels too.

Safe

Excelente atendimento, me atenderam em todas as minhas necessidades. O ponto mais forte do hotel é a localização, que compensa as condições não muito modernas.

Holiday Inn is the usual go to for a mid range hotel, but the trend is there. Every time I go to a Holiday Inn, I know, that the breakfast is going to be revolting, and it always is. From the coffee, to the orange dyed water they call orange juice, to the bacon that looks like strips of spam, its not much to write home about. Great hotel, except for the breakfast, staff really good, and convenient location. Would stay again, just eat outside.

部屋に冷蔵庫がなかった。ホテルのロゴ入りの袋などもなかった。ただ全体的に清潔なのはよかった。交通の便はよい。

GOOD

I am regular at this hotel for the past 10 years. The feel at the hotel has changed and its no longer the same. This is probably the change in the style of management. No home coming feel any more.

This hotel felt very upscale. Room, gym and breakfast exceeded expectations.