三亚国光豪生度假酒店

首先我是經過hotels .com 訂的房間，晚上去到前台辦理入住竟然沒有我的訂單，結果我是折騰了一個半小時要先生在香港打電話給Hotels .com 搞了一輪才辦理了入住。我住在11樓，但是睡床上竟然有螞蟻咬我，那麼大的星級酒店衛生都可以那麼差的，這是不能接受的，所以不會再住。

在这里住了一个晚上，酒店硬件不错，房间较大，周围绿化很好，园景及海景都很好，早餐环境也很好，品种丰富，但也有不满意的地方，我在网上订房时是有机场免费接送车的，但到酒店后才知要收50元/次，酒店离机场很近，自己打车才17、18元，另外让酒店帮忙叫的士也要收费5元，虽然收费不高，但感觉很不好，我在国外旅行的酒店注明提供免费接送机服务的就真的提供免费服务，没有接送车服务的酒店也会很主动热情地帮忙叫车，不会收费的；另外这个酒店还有不满意的就是自助早餐时，服务员不会主动收走客人吃完东西的碟子，碟子放在桌子上放不下了，要叫他们才来收拾。总的来说酒店的硬件较好，但服务未跟上。

第一次住国光感觉非常棒，还很方便。去沙滩还有专门的地下通道，酒店的绿化非常好！

Chick in 時前台服務人員一直對我們說查不到hotels.com的訂房資料，並表示不知道什麼是hotels.com，要我們到一旁自行確認訂房資訊後再去找她。我們打電話回台灣給客服，客服人員告知我們相關資料後，前台人員依然找不到我們的訂房紀錄，直到我將電話交給她直接和客服對話。Chick in 折騰了超過半小時。但是整體環境還算可以，door man 的服務是整體最好的。

酒店大堂、整体设计比较大气 房间比较舒适

over rated

日本語、英語スタッフ共になかなかコミニケーションが難しいです。フロントスタッフは少し仕事が遅く少しイラッとする時がありますが概ね大丈夫です

毎晩 寝る時に蚊が飛んでて 何度も起こされた❗️ 1日目の朝 内鍵が開かなく もう少しで朝食 食べ損ねる所でした 30分後にホテルのスタッフが隣の部屋からこちらの部屋に入り トンカチ 開けました 滞在中 ずっと バルコニーの内鍵が 出来ませんでした。

It took THREE hours to check in. The hotel did not find our reservation and tried to get us book the room again for higher price. After two hours on the phone with Hotels.com customer service and fighting with the hotel front desk they finally found our reservation. The room 188 was decent except that there were mushrooms growing in our bathroom, under the tap. Like actual, about 7 cm big mushrooms. You would not expect that in 5 star hotel. Plus the room smelled like cigarettes but we knew we booked a smoking room. AC was working well and there were even few English speaking TV-channels. The pool area was nice and easy access to beach. The breakfast had multiple choices but was extremely busy and it was hard to find a free table. But we were traveling during the holiday week so that might had something to do with it. Summa summarum, I would not stay in this hotel again. You can get better deals for the same price.

Udemærket hotel - rigtig god pool - men mangelfuld service

Nice hotel but the staf wasn't nice.

南国らしい開放感があるホテルの作りで、全体の感じは良い印象でした。ホテルの施設は可もなく不可もなし。ただお値段は流石にちょっと…って感じです。すぐ近くにスーパーモバゲーあり、必要な物はここで揃えるとリーズナブルです。ついでにお土産もここで買うことも出来ます。観光地のショップで売っている物と同じ物がここでも購入することができます。 ホテルにはプールの他、ビーチもありますが、波が強く、砂が巻き上げられているので、見た目には綺麗には見えませんでした。海の綺麗さを求めるのであれば、亚龙湾の方がお勧めです。 正味3日の滞在でしたが、ホテルのプールをメインにのんびり過ごせました。

Отдыхали в январе 2015 года, Отель понравился. Замечательная, ухоженная территория. Приветливый персонал, помогающий клиентам. Разместили в номере в соответствии с бронированием. Цены в ресторанах отеля, показались несколько завышенными.

Tried to stick a couple in a room with 2 twin beds, did not ask. Typical China. Breakfast was really bad for a western hotel chain in China, but it was "free". Swimming pool was decent and beach scene was not bad (water is a little dirty on Sanya Bay), but a lot of locals trying to sell you fruit and jewelry non-stop. Rooms smelled moldy, both did after we changed. Not very clean, not very comfy. Bad signage around resort... Guess this is what you get at a HoJo after all.

Simple hotel just good for friends get together. Facilities are simple but just good enough. It is little bit far from the beach.

Nipped over from mainland China, to get some blue sky and fresh air in the most luxurious of Resorts. We where not disappointed! Staff is helpful and friendly, even though check-in could be more efficient affair, but not bad at all by Chinese standards. Lush well appointed clean room to top standard. Resort is very well equipped too with several swimming pools and a private Beach stretch. When there, it's not necessary to go anywhere else for food and drink. Good combined styles buffet breakfast. Children friendly with even a creche facility. Would go back again.

A solid place for a peaceful and romantic getaway... especially when taking into account value for money. We got a brilliant deal for the QIng Ming festival weekend. The beds were fine, I am probably too picky but my fiancee had no issue and the food was actually very good. The only thing was that the staff might have been trained a little better, but that is the hardest thing to get right in China! Beach front not as good as Halong Bay, but then you get what you pay for...

The hotel itself is good, but the beach is not as clean as the yalongwan. However, there's lots of water sport activities and they are much cheaper than other beaches. There are constructions next to the hotel.

Valuable , nice staffs, lovely hotel, good food just the bathroom a little bit old, others are way too good in this price

The location and facilities are outstanding. The staff is not very motivated and getting a drink at the bar or pool will take way more time than it should. We were told breakfast was not free by an employee who didn't bother to check if that was actually true. For this price I dont plan to go back.