福州仓山凯悦酒店

The staff in the restaurant does not appear very professional, especially when I asked about the dinner options; they didn’t understand my requests and had no idea whether the dishes were available.

Very clean, staff spoken English, and exceptional service.

Decent hotel but location wasn't ideal. As far as Hyatt's go this one is pretty basic.

The double beds is not big. only 1.35 meters wide. The smell is good. The room is cleaning, toilet and shower is separated which is very good. The view of lake is good. quiet!

Great hotel room was huge will come back again soon

All was good except they charged me the breakfast even when I book the room it say it includes 3 breakfast. I have to pay for my daughter’s breakfast.

Amazing breakfast services.

虽然偏僻，但是装修风格、服务都很棒，内部设计很人性化，前台小哥哥还送了早餐，很棒！

Very good! Shall stay again

ホテル内は快適だが立地が悪すぎる。まわりは何もなく孤立している感じがする。交通手段はタクシーしかない。

It is a great hotel. The room is very big and facilities are good. From airport to the hotel around 45-60 mins. It is a remote area. You may need to take 15 mins through a taxi to arrive the closest plaza like Wander plaza and i max plaza, around RMB 20, very reasonable.. The two big things would like the hotel to improve. The pillow is two soft and cannot support the neck. There is no control on the air-con temperature, we are sweating for the whole night. We have told the front desk but still no improvement. I stayed there for 2 nights and my son will be there for 2 weeks till the end of December 2018. I hope the hotel can improve these 2 points for my son, otherwise, his neck will be deadly damaged after check out. His room is 1623 and it would be highly appreciated if the hotel can improve these 2 points.

Meiner Meinung das beste Hotel in Fuzhou, ich war auch im neuesten Hilton Hotel, aber eben Hilton, Hyatt war nicht zu meiner Überraschung das coolste Hotel, nicht gerade im Center von der Stadt aber mit Taxi kein Problem, also nur das Beste.

酒店電話號碼跟本是不通的,貨不对版！

房間挺大的,落地玻璃窗外對着一條大江,景觀真心不錯. 安靜.除了地方有點遠外,其他都還不錯.

服務員態度良好，房間舒適；意大利餐廳質素也很好，waiter服務殷勤。 但附近沒有甚麼好吃的地方。

Accueil bien, personnel compétant et agréable Chambre très spacieuse il manquait juste les produits dans le mini bar Restauration, Il y a ce qu il faut

乾淨整潔，服務員態度非常非常非常好！！！ 因為態度非常好，所以在住宿過程的一些小問題，多覺得可以諒解～～～ 房間景觀很不錯，我是一家人去的，要求提供嬰兒床，第一天嬰兒床沒有整理，我提醒他們整理之後每天都很整潔。 唯一會扣分的是酒店位置比較偏僻，我自駕去酒店，有免費停車，所以可以解決這個問題。

職員非常有禮貌～親切～～但可能因為酒店太新，配套和服務好不夠好～～ 我們被免費升級到總統套房，可能因為平時沒人住，所以房間內的電話是壞的，因而引起很多誤會。

比起一年前的住宿體驗，服務更進步了，雖然第一天的房務有點誤會，但補救的很適當，之後幾天就沒問題了。房間乾淨舒適，恆溫空調很好，這次入住20樓感覺似乎更安靜，很不錯。下次來福州還是會選這裡入住。

今回、始めて宿泊しましたが、一年前に出来たホテルですので、綺麗で快適に過ごせました。 あえて難点を言えば、まだまだ開発途中の地域に立っているため、ホテルの周りにお店等が殆どないことです。