洲際蘇州酒店， an IHG 酒店

Fantastic hotel. Wonderful service and great location.

great location, clean room, friendly staff

The breakfast was great. The stuff and management were great, solving problems with efficiency and courtesy. Overall, I would go back again if I were in Suzhou again.

Nice lake view, the room is clean, the bed is so big, room service is good.

the lake view is amazing, breakfast is fabulous with lots of choice

Located in the new industry district with new streets and modern facilities. Closed to shopping area and the huge bookstore. Breath taking view from the room with automatic toilet. Highly recommended.

Getting older and not as good as before. Breakfast was great specially the noodle. Restaurant and public area staff are friendly and helpful.

Great location. With impressive lake view, convenient location to convention center & easy access to tourist sights. Hotel is clean & well maintained. Service is excellent. Will recommend to friends.

The view from our room was very nice, and the room itself was clean and comfortable. However, the staff at check in wasn’t very friendly, nor was he very helpful. The staffs at the concierge were much more friendly and helpful!

Nice, polite and professional service staff, rooms are comfort with great lake view.

Excellent stay. Will be back again. This is my 2nd visit

Nice Staff & Free Upgrade

Everything is great other than room is a smoking room, but hotel staff offered solutions

Very high standard, had some heavy polluted NYE so stayed at the hotel mostly. didn't regret it.

Overall an excellent place to stay. Service was generally good except that when returning to the railway station the hotel reception sent me to wrong Suzhou station so I missed my train and had to taxi back to Shanghai!

Very well-mannered, friendly and helpful staff, felt so great staying at this luxury hotel, strategic location and close to the beautiful Jinji Lake.

Our 1 day stay at Suzhou Intercontinental was a good one. We arrive in the afternoon and after a quick checkin we decided to have a short rest before visiting the nearby town area. Because of the great view with the lake it also come will strong sunlight especially in the afternoon and the aircon has failed to deliver the desire temperature. And what save us from lodging a complaint with the Hotel is the attitude provided by the Assistant Manager Mr. Will Ding and his service (Bringing cold drink and ice-cream).

Have stayed at this hotel several times - always a pleasure. The lake view rooms are a must - the breakfast buffet absolutely incredible and the robots in the lobby!!!!!! What can I say? I look forward to going to Suzhou just to stay there.

Certainly not what I expected. In a great area of Suzhou but it is far from 5 star. Rooms are smallish and dated. The food was ok but not as good as other places. I travel a lot with business so I stay in plenty of hotels but this is one I won't go back too again as their are much better hotels to choose from.

excellent