锦江之星淄博火车店

Great hotel next to the train station. Several food options next to the hotel, hence easy to find breakfast - One opens 24hrs, the other open from 6am. Room was functional, nothing extravagant. Bathroom was clean though. Heater and airconditioning works at the room. Note that overseas card - Visa/master is not accepted at this location. Would have been good if it was stated upfront.

Front desk staff could have been more friendly to provide more detail information for hotel guests in touring around Zibo. It took more than an hour to have teabags refilled for morning tea. The food service staff was friendly and with a good working altitude to answer questions and to provide service..

ON FEBRUARY 1 AT CHICAGO ORD AIRPORT, DUE TO 18 INCH SNOW AND LOW VISIBILITY MY 4:25 PM FLIGHT ANA AIR NH 1011 CANCELLED AT 8:OO PM. ANA GAVE ME STAY AT AIRPORT HOTEL.FROM AIRPORT I EMAILED MY CHINESE SUPPLIER TO CALL JINJIANG HOTEL IN ZEBO,I WILL BE ONE DAY LATE. PLEASE CANCEL MY 2/03 STAY. HE DID CALL. BUT THE ANSWER HE GOT "SINCE THE RESERVATION IS MADE BY EXPEDIA, EXPEDIA HAS TO CALL TO CANCEL.02/4 (EXPEDIA ITINERARY # 196498 923 581). I ARRIVED 02/4, AND WITH MY CHINESE SUPPLIER WE WENT TO JINJIANG HOTEL. MY SUPPLIER EXPLAINED AND I SHOWED MY US ID AND CREDIT CARD WHICH WAS CHARGED . THEY ONLY SPEAK CHINES. MY SUPPLIER TOLD ME IN ENGLISH THAT PER COUNTER LADIES ONLY EXPEDIA CAN CANCEL 02/03 RESERVATION. SAME REPLY HE WHEN HE CALLED 24 HOURS BEFORE O2/3. ITENERARY# 196 499 148 420. ON 02/04 MY SUPPLIER TOLD ME THAT MY PRESENCE AT FACTORY IS NEEDED FOR ONE DAY 02/05 ONLY. I DO NOT HAVE TO COME BACK ON 02/06 AND 02/09. HE EXPLAINED TO COUNTER LADIES TO CANCEL MY 02/08 AND 02/09 RESERVATION, I GAVE LADIES MY CONFIRMATION PAPERSTO MAKE COPIES. SAME ANSWER, ONLY EXPEDIA CAN CANCEL IT. WE EMAIL EXPEDIA ON 02/06 FROM CHINA ABOUT THIS PROBLEM.MY CHINESE SUPPLIER SAID JINJIANG INN WANTS TO EAT MY MONEY AND LADIES WERE NOT COURTEOUS. STAFF SHOULD BE AUTHORISED TO MAKE CHANGES WHEN PHYSICAL PERSON IS THERE.

Pleasant

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