Moxy Shenzhen North Station

My second time in this hotel. Super good location for going to Shenzhen North Station in early morning. Restaurants and shopping mall are just down stairs. Staff are nice and the check in check out process is quick and convenient.

十分好

員工有禮

Good location.

地鐵站附近，交通便利

今次是第二次入住，沒有upgrade 服務，前台說房已滿做不到，但我查看網站仍有房間預訂，晚上回酒店也見到前台工作人員upgrade 比其他客人。上一次入住時因沖涼房太滑朋友滑到在地上，背脊受傷，已與前台反映此問題，但今次再到只見了貼上小心地滑的貼紙在玻璃上，沒有加裝防滑條在沖涼房，沒有任何改善。希望酒店可正視此問題，萬一有老人家或其他客顧滑到引起嚴重受傷，便不好了。

Excellent location and with good front desk service

Chill stay

酒店設計時尚空間夠大, 位置非常便利就在深圳鐵路4號線紅山站D出口步行約8分鐘,旁邊就是大型商場,各類型食市餐廳. 我們4人入住2個晚上, 房間方面亦十分舒適, 被安排在9樓高層景觀開揚, 喜歡浴室夠大. 接待處位於3樓, 但有感前台同事在職年資較新手,辦理入住手續時有些手忙腳亂感覺,回答客人提問亦有點力不從心. 在check-in 期間更出現問題, 我們其中一張房卡並不能開啟得到, 要回去3樓接待處更換, 可惜又是開啟不到, 於是在同層找來房務員幫忙打開房間, 稍後再到樓下更換房卡後我們便外出了. 但遺憾地晚上回來是再一次打開不到房門, 又再跑下去叫人處理,結果員工擾攘了差不多20分鐘說維修不到後就換了另外一間, 當時時間已接近凌晨12時. 同一間房間接連3次都未能用磁卡成功開門, 是否應該在我們下午外出時再做好檢測呢, 這樣的處理手法是有些不妥當, 希望貴酒店能作出改善讓每位賓客都得到便利的入住體驗. 整體而言, MOXY HOTELS 是一間值得推薦各位要來深圳遊玩的旅客. 下次我依然會選擇與家人朋友前來旅遊住宿.

寧靜舒適 員工服務好好 感覺管理超好 我這個月去了二次 下星期再訂

飯店下面就是商場及餐廳 離地鐵紅山站走路約3分鐘 早餐種類繁多還有現煮麵條雲吞 Lobby層有許多設施如撞球檯飛鏢機閱讀室

非常滿意酒店的環境和服服務，而且還提升了我們在高層套房，在此再次感謝酒店對客戶的關心和照顧

Walking distance from the library.

Nice hotel!

Get deposit no refund , charge again deposit after check out

It was good. Food and Beverage seem to be more expensive

It was a great experience

This is a nice hotel, a lot entertaining facilities on the lobby floor, room is very clean, service is good. A big eating plaza right next to the hotel, very convenient.

Super cleanliness and excellent staff, very hopeful and accommodating.

Such a small room, not even the space for my suitcase, overheated, noisy from the 3rd floor bar even if staying 6th floor. Housekeeping lady was really nice and breakfast was quite complete with a good selection. I understand the concept of factory fashioned modern trendy hotel but it is not my taste. I have better options around SZ bei. 1st and last stay